200+ applicants

Company

Original Job Post

ServiceChannel · 3 days ago

Product Manager

United States

Full-time

Remote

Senior Level

$101K/yr - $187K/yr

3+ years exp

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EnterpriseFacility Management

H1B Sponsorship

Comp. & Benefits

Insider Connection @ServiceChannel

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Define product requirements for the core platform to ensure customer success in the use of ServiceChannel products.

Work with internal teams to ensure a delightful customer experience with ServiceChannel products from order to support.

Collaborate with engineering teams in an agile environment to drive constant innovation.

Efficiently communicate project status and updates to internal stakeholders, including executive management.

Ensure clear positioning and marketing of ServiceChannel products and releases to customers.

Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.

Continually work towards making improvements in the release process.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product ManagementWeb DevelopmentMobile DevelopmentCustomer InsightQuantitative SkillsData AnalysisMetrics AnalysisCoalition BuildingCross-functional CollaborationUXComplianceLegalFinanceMarketingProblem-SolvingCommunicationTeamworkAdaptabilityFacilities ManagementService Provider CompaniesAgile Development

Required

3+ years product management experience in a SaaS company

Proven experience developing both web and mobile products

A history of translating customer insight into product requirements

Strong analytical and quantitative skills with ability to use hard data and metrics to back up assumptions evaluate outcomes and challenge conventional wisdom.

Success in building coalitions and working across a range of teams, including UX, Engineering, Compliance & Legal, Finance, and Marketing.

Entrepreneurial spirit, with track record for delivering results in fast-moving and demanding environments

Excellent communication and presentation abilities

Preferred

Demonstrable knowledge of facilities management and/or service provider companies and markets

BS or BA or equivalent experience in computer science, engineering, math, finance, economics, or related

Experience in Agile development practices

Benefits

Medical

Dental

Vision

Life insurance

LTD insurance

HSA

401(k) retirement plan

Company

ServiceChannel

ServiceChannel is the cloud-based service automation platform for facility maintenance and repair services.

Founded in 1999

Pleasanton, California, USA

201-500 employees

https://www.servicechannel.com

H1B Sponsorship

ServiceChannel has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (4)

2022 (6)

2021 (2)

2020 (9)