Magical Destinations Travel · 1 week ago

Administrative Assistant / Customer Service

Dallas, TX

Full-time

Onsite

Entry Level

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Consumer Services

Insider Connection @Magical Destinations Travel

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Exemplify Core Values and Mission Statement to live out the company culture.

Foster teamwork by collaborating with and helping teammates with a positive and professional attitude.

Surprise and delight each client.

Innovate on ways to enhance client experience.

Respond to client requests and questions as directed.

Apply for payments and send out payment reminders.

Manage flight changes and seat assignments.

Handle concierge-related details for clients.

Correspond with clients on preferences and assist with arranging surprises and welcome notes.

Prepare client documents and travel tips.

Assist with distributing information and coordinating internal or team needs.

Update daily activity, reporting, and status in cloud-based CRM.

Set schedules and manage time effectively.

Manage client profiles and bookings.

Serve as backup travel support/main point of contact in emergencies.

Continuously grow in proficiency to implement tools for remote workplace culture.

Qualification

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High degree of autonomyCapability of working remotelyDriven self-starterPositive thinkerProactiveTrustworthyFlexibilityCreativitySelf-disciplineTeam player