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Company

Original Job Post

QBE North America · 4 days ago

Administrative Assistant

Ramsey, MN

Full-time

Hybrid

Entry Level

$20/hr - $30/hr

2+ years exp

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Insurance

Insider Connection @QBE North America

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Responsibilities

Scheduling and coordinating meetings, interviews, events, and other similar activities

Providing information by answering questions and requests

Updating and changing delegated tasks to ensure progress to deadlines for projects

Maintaining procedures manual to ensure consistent performance of routines

Coordinating between departments and operating units in resolving day-to-day administrative and operational problems

Preparing business correspondence (often using word processing, spreadsheet, and presentation computer software)

Arranging travel and filing expense reports

Contributing to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value 'can do' people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity, and fun

Qualification

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Administrative ProceduresMicrosoft OfficeProblem-SolvingAttention to DetailActive ListeningTime ManagementContinuous LearningAdaptabilityCommunication Skills

Required

High School Diploma/GED

2 years relevant experience

Preferred

Communicate information in a clear, well-organized, and professional manner

Follow established guidelines to focus on details and complete tasks attentively and thoroughly

Escalate issues when necessary

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

Managing one's own time and the time of others

Communicating effectively in writing as appropriate for the needs of the audience

Understanding the implications of new information for both current and future problem-solving and decision-making

Demonstrated interest in enhancing knowledge; seeks opportunities to learn and grow

Ability to read and understand information and ideas presented in writing

Ability to communicate information and ideas in speaking so others will understand

Ability to tell when something is wrong or is likely to go wrong

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Advanced working knowledge of Microsoft Office