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Cognizant · 23 hours ago
Site Reliability Engineering
Philadelphia, PA
Full-time
Hybrid
Senior Level
$135K/yr - $147K/yr
10+ years exp
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Responsibilities
Lead the technical support team to ensure timely and effective resolution of product related issues.
Oversee the implementation and maintenance of SRE and DevOps practices to enhance system reliability and performance.
Provide guidance and mentorship to team members fostering a culture of continuous learning and improvement.
Collaborate with multi-functional teams to identify and address technical challenges and opportunities.
Develop and implement strategies to optimize system performance and reduce downtime.
Ensure compliance with industry standards and best practices in SRE and DevOps.
Monitor system performance and implement proactive measures to prevent issues.
Drive the adoption of automation tools and processes to improve efficiency and reduce manual intervention.
Coordinate with collaborators to prioritize and address critical technical issues.
Conduct regular reviews and audits to ensure the effectiveness of technical support processes.
Develop and maintain documentation for technical support procedures and standard processes.
Provide technical expertise and support for complex issues that require advanced fixing.
Collaborate with multi-functional teams to implement new technologies and solutions.
Ensure that the infrastructure is secure and aligned with industry regulations.
Develop and maintain documentation for infrastructure and processes.
Participate in on-call rotations to provide 24/7 support for critical systems.
Foster a collaborative and inclusive work environment that encourages innovation and creativity.
Qualification
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Required
Possess a minimum of 10 years of experience in technical support with a focus on SRE and DevOps.
Demonstrate expertise in SRE DevOps practices and tools.
Have experience with AWS DevOps, DevOps Concepts (Chef/Puppet) and DevOps Skills/Concepts.
Show proficiency in using Github (DevOps) and Ansible for automation and version control.
Exhibit strong problem-solving skills and the ability to fix complex technical issues.
Have excellent communication and interpersonal skills to effectively collaborate with team members and collaborators.
Preferred
Experience in OMICS Data Analysis is a plus providing valuable insights into domain specific challenges.
Benefits
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Company
Cognizant
Cognizant is a professional services company, transforming clients’ business, operating and technology models for the digital era.
10,001+ employees
H1B Sponsorship
Cognizant has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (10179)
2022 (13921)
2021 (12909)
2020 (21593)
Funding
Current Stage
Public CompanyTotal Funding
$0.24MKey Investors
Summit Financial Wealth Advisors
2016-11-18Post Ipo Equity· $0.24M
1998-06-19IPO· nasdaq:CTSH
Leadership Team
Ravi Kumar S
Chief Executive Officer
Anil Cheriyan
CTO / EVP Strategy & Technology
Recent News
Trak.in (India)
2024-05-29
2024-05-28
Company data provided by crunchbase
