ICF · 5 days ago
Technical Business Analyst
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Professional Services
Insider Connection @ICF
Responsibilities
Define, coordinate, and track tasks related to software updates, migrations, and deployments.
Create stories and tasks in JIRA to support the execution of client deliverables.
Support meetings with stakeholders and help prepare functional requirements documentation, including business requirements, functional specifications, and user stories.
Support all aspects of the software development cycle including requirements, design, testing, and delivery.
Develop and maintain functional design documentation.
Generate requirement specifications, use cases, process flow diagrams, and other system documentation into concise and specific language to facilitate stakeholder understanding.
Work closely with the development team on requirements, design, and testing of new enhancements and bug fixes.
Support stakeholders through training, as well as one-on-one technical assistance.
Develop an understanding of the operational processes and procedures and take initiative on process improvements.
Qualification
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Required
Bachelor's degree in a quantitative subject; math, engineering, science, or related fields. Candidates can substitute one year of experience for each year of a degree
5+ years of experience supporting aspects of the software development life cycle
3+ years of clearly defining and documenting business processes and software requirements
3+ years identifying, tracking, and coordinating software development team tasks
3+ years developing system documentation to track issues and to work with developers to ensure that requirements are being met
Advanced proficiency in MS Office products
Preferred
Experience with issue tracking and project management tools such as JIRA, SharePoint and/or Smartsheet
Experience defining and documenting business processes and software requirements in an agile software development process
Works collaboratively and cohesively in a team environment
Experience with SQL
Balances and prioritizes multiple projects to meet goals, deliverables, and deadlines
Extremely well-organized with a high appreciation for details
Superior verbal and written communication skills
Strong analytical, problem-solving, and decision-making capabilities
Resourceful and self-motivated
Excellent interpersonal skills including courtesy, professionalism, and a cooperative attitude
Exceptional attention to detail in communication and deliverables
Benefits
Flexible workplace arrangements
Work-life balance
Donation matching
Volunteer opportunities
Tuition reimbursement
Access to professional development resources
401k matching
Employee Stock Purchase Plan
Company
ICF
ICF is a global consulting and technology services provider focused on making big things possible for our clients.
Funding
Current Stage
Public CompanyTotal Funding
$59MKey Investors
New York State Department of TransportationU.S. Environmental Protection Agency
2023-02-13Grant· $29M
2021-03-15Grant· $30M
2006-09-28IPO· nasdaq:ICFI
Leadership Team
Recent News
2024-05-29
2024-05-24
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