Sensient Technologies Corporation · 3 days ago
Customer Operations Coordinator
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Responsibilities
Be responsible for order administration, processing, follow-up, contract review, problem resolution, and customer requests for multiple business units.
Accurately and efficiently process customer transactions such as orders, quotes, debits, credits, or returns. Communicate with planners and shipping personnel to ensure on-time deliveries and advise customers of delays if needed. Review production and shipping schedules to determine the impact on customers' expected deliveries.
Perform a variety of customer transactions such as; order entry, processing, follow-up, and contract review.
Work with account managers, product managers, sales administrative staff as well as shipping, production, and lab to resolve discrepancies/missing information.
Resolve routine customer issues and customer requests, communicate with account managers and customer service manager regarding any special situations.
Qualification
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Required
A bachelor’s degree is preferred, along with 3-years of customer service experience.
Strong communication skills, including ability to capture the detail of a situation and communicate accurately, professionally and completely, verbally and in writing.
Ability to multitask while maintaining high degrees of attention to detail, accuracy and poise.
Effective personal time management and organization skills.
Solid proficiency in JD Edwards (JDE) and experience in a Microsoft Office environment (Word, Excel, Power Point) is desired
Benefits
Excellent compensation
Benefit offering
Development opportunities
Thorough and effective training experience
Company
Sensient Technologies Corporation
We Bring Life to Products.
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO· nyse:SXT
Leadership Team
Recent News
Business Wire
2024-04-14
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