TELUS International · 3 days ago

Senior Project Manager

United States

Full-time

Remote

Senior Level

5+ years exp

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Responsibilities

Project Leadership and Execution: Manage all aspects of project life cycles for generative AI initiatives, including planning, execution, monitoring, and closure. Ensure projects meet internal standards and client expectations.

Stakeholder Management: Serve as the senior point of contact for clients, maintaining robust communication and ensuring their needs are met. Coordinate closely with internal teams to align project objectives with technical capabilities and resources.

Strategic Guidance: Provide strategic input on the application of generative AI technologies in client projects. Advise on model selection, data utilisation, and custom AI solutions.

Team Coordination: Oversee and support a diverse team of contributors, including data scientists, AI trainers, and technical writers, to ensure effective collaboration and productivity.

Quality Assurance: Monitor and assess project deliverables and milestones. Implement quality control processes to maintain high standards in all outputs.

Qualification

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Project ManagementAI ExpertiseGenerative AILLMsData ModelsAI WorkflowsDeploymentFine-TuningProject Management ToolsMethodologiesMulticultural TeamworkFluency in EnglishEuropean LanguagesPMPPRINCE2AgileScrumProblem-SolvingCommunicationStrategic ThinkingLeadershipCollaborationAdaptability

Required

Minimum of 5 years of project management experience, with at least 2 years in a leadership role within the technology or AI domain.

Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.

Professional certifications in Project Management (PMP, PRINCE2, Agile, Scrum, etc.) are highly desirable.

Fluency in English is required; additional European languages are a plus.

Proven experience in working in multicultural and global team environment

Expertise in Generative AI: Deep understanding of LLMs, data models, and generative AI workflows. Experience in deploying AI technologies and fine-tuning them to specific business needs.

Advanced Project Management: Proven ability to manage complex, high-stakes projects with precision. Familiarity with project management tools and methodologies.

Communication Excellence: Exceptional communication skills with the ability to articulate complex technical details and project statuses effectively to stakeholders at all levels.

Strategic Thinking: Strong analytical and strategic planning abilities, capable of foreseeing potential challenges and devising effective solutions.

Leadership and Collaboration: Demonstrated leadership in managing diverse teams. Strong interpersonal skills to foster teamwork and collaboration across various groups.

Adaptability: Ability to thrive in a fast-paced, evolving environment. Flexible and responsive to feedback and changes in project scope or direction.