YMCA of San Francisco · 1 week ago
Administrative Assistant
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Health Care
Insider Connection @YMCA of San Francisco
Responsibilities
Demonstrate the Y’s core values and principles during all interactions with clients.
Maintain general knowledge of the facility, programs, services, and activities of the Y.
Open and close the building, manage the reception area and parking passes, monitor cameras, handle incoming calls, receive packages/mail, provide general administrative support, and more as needed.
Ensure clients receive high-quality services and are appropriately connected to information, programming, and referrals as needed.
Interact effectively with families at risk for abuse/neglect or out of home placement and provide knowledge about facility resources.
Communicate effectively with seniors, families, and youth, and document outcomes and data per program protocols.
Qualification
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Required
18 + years old
High school diploma or equivalent
Must be available weekdays, evenings, and weekends
6 months customer service experience
Computer literacy and knowledge of Office 365
Ability to clearly document outcome and data per program protocols
Strong interpersonal and customer service/phone etiquette skills
Current YMCA-approved CPR and First Aid certification
Preferred
Experience with Salesforce
Bilingual skills in Spanish, Cantonese, and/or Mandarin
Knowledge of the Western Addition Community
Familiar with client interviewing, assessment, and service plan development
Company
YMCA of San Francisco
YMCA of San Francisco is a non-profit charitable organization that provides child care, aquatics, health, fitness, arts, and other programs.