200+ applicantsPosted by Agency
Bluebird Staffing ยท 2 days ago
ServiceNow Application Analyst
Florida, United States
Full-time
Remote
Senior Level
10+ years exp
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Hiring Manager
Joseph Tomasi
Insider Connection @Bluebird Staffing
Responsibilities
Incident resolution
Customer support for all live ServiceNow modules
Request evaluation and completion
Participation in ServiceNow system upgrades and/or patches
Propose and lead small, mid, or large-sized optimization efforts
Support and assist in development of ITSM Team, specifically with regard to mentoring more junior colleagues
All ServiceNow JavaScript work including technical integration and customizations
Lead ServiceNow module implementations in collaboration with ServiceNow and any partnered vendor(s)
Managing HI portal tickets with ServiceNow
Building & Fostering inter and intra-departmental relationships
Qualification
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Required
Certified ServiceNow Administrator
Bachelor's but will accept 10+ years of experience in lieu of degree
10+ years of experience as a ServiceNow Administrator
Significant experience with at least 4 of the following areas is required:
- ITSM - Asset Management
- ITSM CHG/INC eBonding w/ External Vendor
- ITSM CMDB/CSDM
- ITSM Mobile Agent
- ITBM Agile Management
- ITBM Demand Management
- ITOM Certificate Inventory & Management
Benefits
Relocation Paid
Company
Bluebird Staffing
Bluebird Staffing offers temporary and permanent staffing solutions, maintenance support, infrastructure, and application-managed services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
