Sr. Business Operations (CRM) Analyst @ Lam Research | Jobright.ai
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Lam Research · 2 days ago

Sr. Business Operations (CRM) Analyst

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Comp. & Benefits

Insider Connection @Lam Research

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Plans, performs, and implements process improvement initiatives.
Diagrams and evaluates existing processes.
Organizes, leads, and facilitates cross-functional project teams.
Develops metrics for process measurement and identifies indicators for improvement opportunities.
Collects data to identify root cause of problems and measures performance against process requirements.
Delivers presentations and training courses including measurement, analysis, improvement, and control.
Surveys and analyzes best practices for techniques and processes.
Communicates team progress and performs cost and benefit analyses.
Supports the vision for the team’s product and incorporates feature requests into the product roadmap.
Oversees software product creation involving design, development, and evaluation at each stage of the Agile process.
Participates in Scrum ceremonies and liaises with the product team and end-users to capture and analyze requirements.
Reviews and prioritizes user stories and defines acceptance criteria.
Manages and prioritizes product backlog, collaborates with IT team for User Acceptance Testing and bug tracking.
Creates training materials, leads training for sales staff, and acts as the go-to contact for CRM.

Qualification

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Cross-functional team skillsCommunicationCollaborationTeamworkSemiconductor Industry KnowledgeSales

Required

Minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience.
Excellent oral and written communication skills to collaborate with prospective and current application users and executives to understand and anticipate their needs and translate into product requirements.
Ability to work with large teams. Work well in a team environment with demonstrable strong cross-functional team (CFT) skills.

Preferred

Knowledge of semiconductor industry trends and understanding of Sales and Marketing process is a plus.

Benefits

Comprehensive set of outstanding benefits

Company

Lam Research

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Lam Research supplies wafer fabrication equipment and services to the worldwide semiconductor industry.

H1B Sponsorship

Lam Research has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (138)
2022 (197)
2021 (260)
2020 (193)

Funding

Current Stage
Public Company
Total Funding
unknown
1984-05-11IPO· nasdaq:LRCX

Leadership Team

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Doug Bettinger
EVP & Chief Financial Officer
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Tim Archer
President & Chief Operating Officer
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Company data provided by crunchbase
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