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Davies North America ยท 1 week ago
Account Manager
Florida, United States
Full-time
Hybrid
Mid Level
3+ years exp
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Insider Connection @Davies North America
Responsibilities
Act as a main point of contact for TPA clients, brokers, actuaries, excess carriers, and Davies Claims North America management for reports and dashboard inquiries
Build and maintain strong and long-term relationships with clients
Monitor Reports Ticketing system for assignment, preparation, and completion of standard report requests
Coordinate completion of customized reports with IS internal department including Ad Hoc set up
Train clients on system navigation, dashboards, and running standard library of reports as needed
Analyze client data to ensure validity
Provide FROI and FNOL entry training for clients as needed
Provide internal training to staff as needed
Update Customer Relationship Management (CRM) with client and broker contacts
Assist in the onboarding process for new clients
Act as a backup for the Account Manager position
Provide assistance with special projects as requested
Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
Perform other duties as assigned
Qualification
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Required
High School Diploma or equivalent
3-5 years in the insurance and claims industry
Proficiency with Microsoft Office Suite and various other software programs such as Power BI
Demonstrate exceptional presentation and public speaking skills
Must have US work rights
Must speak English
Preferred
Bachelor's degree
Previous work experience as an Account Manager
Benefits
Medical, dental, and vision plans
401k plan with employer matching
Paid Time Off, Sick Leave, and Paid Holidays
Life insurance, short term, and long-term disability plans
Amazing Executive and Senior leadership as well as fabulous teammates
Company
Davies North America
We deliver professional services and technology solutions across the risk and insurance market, including claims, underwriting, distribution, regulation, customer experience, human capital, digital transformation and change management.
5,001-10,000 employees
Funding
Current Stage
Late StageLeadership Team
Anne Ingoldsby
Chief Operating Officer
Beverly Adkins
Chief Operating Officer
Company data provided by crunchbase
