200+ applicants

Company

Original Job Post

Zendesk · 2 days ago

Manager, Commercial Sales

United States

Full-time

Remote

Senior Level

$200K/yr - $300K/yr

7+ years exp

Wonder how qualified you are to the job?

Maximize your interview chances

Customer ServiceData Management

H1B Sponsorship

Insider Connection @Zendesk

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Hire, coach, and lead a high-performing sales team, motivating and empowering them to consistently meet and exceed quota.

Drive the team to sales growth through implementing new business opportunities and upsell/cross-sell strategies.

Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in new business pipeline and increased retention and expansion of existing clients.

Analyze and track weekly sales activities to help account executives capitalize on buying trends and patterns in their target region.

Conduct quarterly territory plan reviews providing strategic guidance and actionable tactics.

Lead overall sales process and drive accountability to KPIs and sales stages.

Deliver detailed and accurate monthly and quarterly sales forecasts.

Maintain thorough knowledge of Zendesk solutions, staying current with competitive landscape and industry trends.

Deliver QBR presentations to executives and redefine strategy based on needs and future goals.

Own accountability for your success and the success of your team.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Sales ManagementRevenue GrowthCommercial SaaSSales MethodologiesForecastingPipeline ManagementSalesforceClariSeismicLookerProblem-SolvingAnalyticalRelationship Building

Required

BA/BS degree or equivalent experience required.

At least 7 years sales experience, with a minimum of 3 years in a Sales Management role with a proven ability to inspire, coach and motivate a sales team.

Strong, consistent track record of achieving targets & quota achievement in 2 of the last 3 years; President’s club membership is a plus.

Strong understanding of the Commercial market and SaaS industry.

Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.

Ability to forecast accurately and drive pipeline development and management.

Experienced in value selling across all stages of the sales cycle.

Exceptional time management, communication and presentation skills.

Ability to establish relationships with C-suite internally and externally.

An entrepreneurial spirit, strong collaboration skills, and a drive for continuous professional growth.

Familiarity with key Sales tools such as Salesforce, Outreach, Clari, Seismic and Looker.

Ability to travel as necessary.

Preferred

President’s club membership is a plus.

Company

Zendesk

Glassdoor

3.7

Zendesk develops a customizable customer service platform for organizations.

Founded in 2007

San Francisco, California, USA

5,001-10,000 employees

http://zendesk.com

H1B Sponsorship

Zendesk has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (30)

2022 (68)

2021 (113)

2020 (53)