ThousandEyes (part of Cisco) · 8 hours ago

Head of Product Design

United States

Full-time

Remote

Director

15+ years exp

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Responsibilities

Lead, manage & grow a team of designers along with owning design projects from conception to delivery.

Hire, mentor and be responsible for the growth and development of designers within the team organization.

Create user journeys, wireframes, detailed UX flows, prototypes, UI mockups, sketches, visuals, decks, and explanations that promote understanding and alignment with cross functional teams.

Simplify complexities around data visualization, helping our users get actionable insights seamlessly.

Iterate based on feedback from a broad range of team members, users, and subject matter experts. Give and receive feedback in regular reviews and critiques with designers.

Build a thorough understanding of the technology and influence the product strategy.

Design, conduct and synthesize user research activities to help build a deep understanding of our users and address usability issues. Drive design decisions based on data from user metrics as well as qualitative interviews.

Effectively communicate design concepts to a range of stakeholders and audiences within the team as well as across the company. Build consensus and balance different priorities while dealing with ambiguity.

Initiate ideas and solutions beyond the product roadmap to improve the overall experience for our users.

Qualification

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Team ManagementData VisualizationUser ResearchProblem-SolvingCommunicationCritical ThinkingSelf-Learning