200+ applicants
RingCentral · 6 days ago
Senior Site Reliability Engineer
United States
Full-time
Remote
Senior Level
$76K/yr - $144K/yr
4+ years exp
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Responsibilities
Primary responsibility is to maintain the monitoring infrastructure availability.
Make changes to the monitoring system according to the company’s needs and processes, using the configuration management tool set.
Collaborate with development and operations teams to integrate monitoring solutions into the software development lifecycle and operational processes.
Be on top of capacity requirements in a growing environment.
Active work with the team’s codebase to extend system integrations and routine automation.
Conduct regular audits and assessments of monitoring systems to ensure adherence to best practices and industry standards.
Represent the team in global incidents resolution, and participate in on-call rotation.
Qualification
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Required
Proven experience as an Operations Engineer or similar role of 4+ years.
Linux in-depth knowledge.
Problem-solving and troubleshooting skills.
Knowledge of one of the programming languages (see Preferable technology stack).
Understanding of the monitoring domain and SaaS approaches.
Experience with cloud platforms.
Knowledge of one or more of the configuration management tools.
Familiarity with ITIL or other IT service management frameworks.
Experience in implementing and operating monitoring systems in large-scale, heterogeneous, and fast-growing environments would be a plus.
Ability to work in a diverse multicultural environment, communicating with globally distributed teams.
Customer-centric mindset.
Team player with self-start ability.
Fluent in spoken and written English.
B.S in Computer Engineering, Computer Science, or related field with 4+ years of related experience
Preferred
Programming languages in order of preference: Python, Go, PHP, Perl.
Cloud: AWS.
Containerization: Kubernetes.
Distributed Log: Kafka, ELK stack.
Monitoring: Zabbix, Prometheus, CloudWatch, Grafana.
DBs: VictoriaMetrics, MongoDB, PostgreSQL, MySQL.
Configuration Mgmt: Ansible, Terraform, ArgoCD, Spinnaker.
VCS: GitLab.
HA: Keepalived, HAProxy.
Benefits
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
401K match and ESPP
Paid time off and paid sick leave
Wellness programs including 1:1 coaching and meditation guidance
Paid parental and pregnancy leave and new parent gift boxes
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Pet insurance and Pet Telehealth
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee perks and discounts program
Company
RingCentral
RingCentral is a provider of enterprise cloud communications and collaboration solutions.
5,001-10,000 employees
Funding
Current Stage
Public CompanyTotal Funding
$453.7MKey Investors
Sylebra CapitalAkkadian VenturesHermes Growth Partners
2023-08-09Post Ipo Debt· $400M
2023-05-25Post Ipo Equity· Undisclosed
2013-09-27IPO· nyse:RNG
Leadership Team
Vlad Shmunis
Founder, CEO, and Chairman of the Board
Vlad Vendrow
Co-Founder and Chief Technology Officer
Recent News
2024-05-23
Company data provided by crunchbase
