Academic Partnerships · 6 days ago
Business Analyst
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Comp. & Benefits
Insider Connection @Academic Partnerships
Responsibilities
Gather and document requirements from business stakeholders and translate business needs into solutions/system design.
Assess existing solutions and user behaviors to identify areas for improvement, including how users interact with solutions, how well the solutions support processes, and how well the solutions achieve desired results.
Conduct gap analyses to determine areas for business opportunities.
Translate business requirements into user stories within an agile framework and work with development resources to provide clarity and address concerns.
Track reported system issues, develop recommendations for resolving issues and drive timely resolution to ensure processes run smoothly.
Document as-is and to-be process maps based on interviews with business stakeholders.
Work with the quality assurance team to ensure that test cases are identified, changes are properly tested, and business requirements are met.
Identify opportunities for improved data quality and translate business needs into reporting requirements.
Build and maintain positive business relationships.
Successfully multi-task across several concurrent priorities.
Qualification
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Required
Bachelor's degree in Business, Computer Science, or a related field.
At least 3 years of business analysis, technical support, and/or product analysis experience.
Strong analytical skills, with experience analyzing complex systems; excellent problem-solving and interpersonal communication skills are a must.
Detail-oriented with respect to documentation and communication; able to express complex concepts effectively, both verbally and in writing to business partners.
Strong relationship-building skills; comfortable interacting with stakeholders at all levels throughout the business.
Good listening skills, with the ability to uncover underlying needs.
Must have a desire to achieve excellent project outcomes and exceed stakeholder expectations.
Works independently with limited supervision, coordinating assigned tasks to closure.
Must have experience working with cross-functional teams.
Understanding of software development life cycle methodologies. (Waterfall, Iterative, AGILE)
Proficiency with Microsoft Excel and Word required.
Preferred
Experience working in a higher education environment is preferred.
Benefits
PTO – accumulated from day one
11 designated holidays
Medical – four options (including PPO and HDP)
Dental
Vision
Life & Disability (company paid)
Flexible Spending Account & Health Savings Account (company contribution to HSA)
Retirement plan with company match
Maternity / Paternity / Parental Leave (company paid)
Volunteer Time Off
Wellness program
Alternative medicine options
Pet discounts
Accident, Critical Illness and Hospital Indemnity
Continuous Professional and Leadership Development Programs
Tuition Reimbursement for employees and their dependents
Company
Academic Partnerships
AP helps power a university’s online programs. Our partners do what they do best—teach students—while we help by providing support services.