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Company

Original Job Post

Voya Financial · 1 week ago

Senior Product Manager

Atlanta, GA

Full-time

Onsite

Senior Level

$145K/yr - $193K/yr

6+ years exp

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Responsibilities

Frequently interact with customers and user and customer experience teams to understand customer pain points, interpret market research and competitive analysis to create ideas for the product roadmap.

Design research plans to help define customer need and value.

Set the product vision and strategy. Define the priority of features and functionality based on customer/market need and value.

Owns, defines, and communicates the roadmap for their product. Evaluates that roadmap every quarter to identify shifts that need to happen based on current customer needs and criticality of features based on value and effort.

Understands KPIs that need to be met for the feature. Define the definition of success, how it should be measured and what must be achieved to be successful.

Participate in a variety of listening post discussions to ensure the voice of the customer is well reflected within the product vision.

Be an ambassador for the product team and for the company.

Provide clear definition for expected outcomes which enables all contributing teams to perform their roles and deliver a successful product.

Define clear milestones for what teams must deliver and help create plans for when it could be delivered.

Leads requirements gathering effort on the epics and size them consulting with product development, QA, implementations, etc. as needed.

Break down Epics into Features and stories and document the story details based on the epics and features after review with engineering to size them and provide a delivery/execution plan with timelines.

Works with engineering managers to run scrum meetings including stand-ups, retrospectives, refinement, planning, and demos; define the sprint goals and continuously improve processes.

Help clear barriers and obstacles for the development team through clear communication with key stakeholders and provide clarity to the engineering teams through well-defined requirements and acceptance criteria.

Works with UX design teams to assist them in creating mockups and validate the designs with customers.

Ensure release notes are provided in a timely fashion to product marketing highlighting the product features and user guides with illustrations.

Demo the pre-release version of the product with internal stakeholders, conduct training sessions and ensure product documentation is available prior to the release. Ensure post-release validations and send release notes to internal stakeholders.

Ensure product adoption with customers and identify the next wave of features that improve the product.

Working with other Product Managers and Product Owners throughout the company to create a community of practice.

Additional responsibilities as required.

Qualification

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Benefits AdministrationOperationsClient ManagementBusiness AcumenTechnical SolutionsAgile FrameworkProblem-SolvingCommunicationTeamwork