200+ applicants

Company

Original Job Post

GuidePoint Security · 1 week ago

Business Analyst

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

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Cyber SecurityInformation Technology

Comp. & Benefits

Hiring Manager

Britt Mercado

Insider Connection @GuidePoint Security

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Demonstrate strong interpersonal, verbal, and written communication skills.

Build and maintain relationships with key stakeholders across diverse business units.

Provide outstanding customer service to the GuidePoint Security user base, ensuring their needs are met promptly and effectively.

Act as a liaison between business users and technical teams, meticulously documenting business requirements.

Ability to meticulously document and analyze business process, identify process gaps, and drive simplicity in process that promotes support scalability and reliability

Leverage an informed knowledge of business areas to aid in issue resolution or technical redesign efforts.

Elicit, document, and refine business and non-functional requirements to articulate stakeholder goals effectively.

Embrace organizational changes through continuous learning and effective communication.

Eagerness to learn and, at times, share knowledge with/train other members of the IT team.

Communicate progress, challenges and issues to management in an effective, consistent and timely manner

Ability to work successfully independently and as part of a team, across multiple projects at once, and in a remote setting

Be willing to work in an environment that promotes new ideas, “thinks outside the box” and strives for excellence and enjoyment in providing all aspects of application solutions to the business

Other duties as assigned

Qualification

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Business AnalysisERPCRMPSA ApplicationsSalesQuotingOrder ManagementProject ManagementCostingService DeliveryFinanceFunctional RequirementsJIRAConfluenceVisioProblem-SolvingCommunicationTime Management

Required

Bachelor’s degree in a relevant discipline or equivalent experience.

5+ years of business analyst experience or equivalent business knowledge.

Certifications with ERP, CRM, and PSA applications are a plus.

Demonstrated work history aligning with the responsibilities of this position.

Proficiency in various aspects of organizational functions, including Sales, Quoting, Order Management, Project Management and Costing, Service Delivery, and Finance (GL, AP, AR, and Reporting).

Proven ability to comprehend and contribute to functional requirements, along with the aptitude to communicate changes at a functional level and across different organizational levels.

Ability to prioritize projects, adhere to timelines, and provide an appropriate level of service to the business.

Experience with JIRA, Confluence, or similar technologies.

Familiarity with diagramming applications such as Visio.

Benefits

Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)

100% employer-paid medical premiums (employee only $0 deductible and HSA plans) along with 75% employer-paid family contributions

100% employer-paid dental premiums (employee only) along with 75% employer-paid family contributions

12 corporate holidays and a Flexible Time Off (FTO) program

Healthy mobile phone and home internet allowance

Eligibility for retirement plan after 2 months at open enrollment

Pet Benefit Option