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Company

Original Job Post

Xero · 3 days ago

Technical Program Manager

San Francisco, CA

Full-time

Onsite

Mid Level

$154K/yr - $211K/yr

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Responsibilities

Facilitate the delivery of Key Product Engineering Initiatives which include coordination between more than one Division or Portfolio. Form good relationships with leaders involved in each initiative, including team leads, product managers, engineering managers, heads of product/engineering, and GMs of product and engineering.

Be accountable to make the cross-divisional work visible, ensuring that everyone understands what is required of them and by when, and that any dependencies are coordinated so that teams are rarely blocked. This will include regular status reporting that keeps stakeholders informed of progress.

Partner directly with leaders across engineering, product management and design as necessary to deeply understand the technical design and architecture that delivers our products. Apply this technical knowledge to support the team in understanding how the whole technology system functions together and to proactively uncover where there are technical risks, resulting from unclear dependencies, unnecessary complexity, scale or security risk.

Play a key role in ensuring that any issues are escalated to the appropriate people to remove the concern as quickly as possible. This will include organizing and leading ‘scrum of scrum’ style sessions which include the right people to solve issues quickly.

Play a leadership role in Delivery, partnering with your Lead, Coaches and Product Practice Managers to deliver strategic outcomes that improve our global product engineering operations.

Qualification

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Program ManagementTechnical FluencyRisk ManagementAgile ConceptsEngineering ExperienceCollaborativeProblem-SolvingInfluencingExceptional CommunicatorSelf-Directed

Required

Collaborative Program Management. You are an expert at leading the building of plans for complex, multi-team execution. You are recognized for your ability to co-create plans in a manner that enriches shared ownership. You know how to spot risk and coordinate mitigations and are quick to respond to issues, pulling the right people together to resolve the problem.

Technical fluency. You are comfortable to contribute in technical dialogue and are able to build a solid understanding of the technology components that comprise a product. You are able to use your technical knowledge to detect and mitigate challenges and risks in delivering programs at Xero. Past experience as an engineer is an asset.

Agile mindset. You are deeply familiar with agile concepts and you are able to run programs that ensure agility principles can thrive.

Influencing skills. You can influence at all levels of the organization, from pod to product and engineering leadership teams through various influencing techniques. You can convert multiple perspectives into compelling recommendations to move a program forward.

Exceptional Communicator. You confidently communicate the state of your Initiative, both written and verbal, and can adapt your language and communication style to suit any audience. You are comfortable leaning into crucial conversations.

Self-Directed and proactive. You thrive in an ambiguous and fast-paced environment. You take ownership and follow through on your commitments.

Benefits

Paid leave

Employee Assistance Program

Medical, dental, vision, and disability insurance

Fertility and family forming financial support

401k contribution matching

26 weeks of paid parental leave for primary caregivers

Employee Share Plan

Flexible working

Career development

Company

Xero

Glassdoor

4.0

Xero is a suite of online accounting software for small businesses, accountants, and bookkeepers.

Founded in 2006

Wellington, Wellington, NZL

1,001-5,000 employees

http://xero.com

H1B Sponsorship

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2020 (5)