38 applicants
Intuit · 2 days ago
Senior XD Researcher
Mountain View, CA
Full-time
Onsite
Senior Level
5+ years exp
Wonder how qualified you are to the job?
Maximize your interview chancesAccountingFinancial Services
Insider Connection @Intuit
Responsibilities
Accelerate game-changing design by leading strategic research that provides actionable insights around emerging technologies. Help cross-functional teams apply those insights to create delightful, innovative offerings.
Effectively support cross-functional partners on the most strategic initiatives that have the largest business and customer impact.
Plan and conduct all phases of research, utilizing a wide variety of methodologies, to help teams better understand the needs of the customer and identify the biggest opportunities to pursue.
Guide product managers and designers in refining their questions and assumptions into clear research goals and learning plans and providing strong research expertise to ensure we are asking and answering the most strategic questions.
Educate product teams on quality research and scale community knowledge around research methods and practices.
Bring a holistic end-to-end customer perspective to influence stakeholders and cross-functional teams and advocate for customer needs and connect learnings from across the Intuit ecosystem to ensure seamless, delightful customer experiences.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Deep understanding of user research best practices and expertise in a broad range of methods including: interview, contextual inquiry, usability, competitive analysis, survey, and behavioral/clickstream analysis.
Skilled moderator who can get to the root cause of issues and understand customer’s mental models through deep inquiry. Able to effectively adapt and work off script to explore the most meaningful information.
Able to analyze and synthesize qualitative and quantitative information, triangulate data across multiple studies and present actionable insights and recommendations to the stakeholders.
Excellent verbal and written communication and presentation skills to tell a clear, concise and well-organized story of the research bringing the insights to life.
Strong leadership qualities that enable you to influence and lead cross-functional teams and third-party partners in research activities.
Organized, self-directed, and efficient, with the ability to plan and execute on long-term research and manage multiple complex projects in a timely manner.
Portfolio that includes examples of leading strategic research with significant business outcomes.
Bachelor’s Degree or equivalent real-world experience
At least five years of industry experience as a hands-on design researcher in a professional environment
Preferred
Design thinking expertise, workshop planning, and facilitation experience expertise is a plus.
Company
Intuit
Intuit offers business and financial management solutions for small businesses, consumers, and self-employed individuals.
10,001+ employees
H1B Sponsorship
Intuit has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (417)
2022 (808)
2021 (774)
2020 (582)
Funding
Current Stage
Public CompanyTotal Funding
$4.02B2023-09-12Post Ipo Debt· $4B
2017-05-26IPO· vie:INTU
2011-01-19Post Ipo Equity· $6.7M
Leadership Team
Sasan Goodarzi
Chief Executive Officer
Marianna Tessel
Chief Technology Officer
Recent News
Business Journals
2024-05-31
2024-05-29
2024-05-29
Company data provided by crunchbase
