Online Seller Consulting ยท 6 days ago
Account Manager
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Responsibilities
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement
Forecast and track key account metrics
Prepare reports on account status
Assist with challenging client requests or issue escalations as needed
Qualification
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Required
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening and presentation abilities
Strong verbal and written communication skills
Company
Online Seller Consulting
Online Seller Consulting - Empowering E-Commerce Growth At Online Seller Consulting, we're more than just a consulting firm; we're your dedicated partners in scaling your online sales profitably.