200+ applicants

Company

Original Job Post

Fetch · 6 days ago

Senior Account Manager

United States

Full-time

Remote

Senior Level

$90K/yr - $120K/yr

8+ years exp

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Responsibilities

Retain and expand Fetch partners.

Develop and maintain strong relationships with existing clients, particularly sales and marketing leaders and C-suite executives. We’re not a product or a vendor, we’re a partner.

Approximately 50% of your role will be client-facing, ensuring that deliverables (including offers, communications, and analytics) meet partners’ needs and requests.

Prepare materials for (and often attend) quarterly business reviews and other key partner touchpoints in a manner that continuously improves the relationship between Fetch and brand partners.

Ensure partners have regular access to data and reporting to optimize Fetch’s share of partner budget and increase partner spending in a valuable way, driving value for our brand partners, which ultimately reduces churn.

Develop your influence skills; you’ll engage partners with the value Fetch brings, strategy, and vision.

Maintain a thorough, up-to-date familiarity and understanding with Fetch’s products and strategies that impact partner relationships; this includes clubs, marketing and communications, and more creative bespoke offerings reflective of the partner’s desires.

Maintain cross-functional collaboration and communications within and outside of Sales including marketing, tech, product, and design.

Promote teamwork and communication on our Sales team; we’re all owners of Fetch, so a win for one is a win for all.

In tandem with your direct manager (Industry Lead), and autonomously as you start to build out your experience here, work closely with senior members of the team, along with implementation and ATSO to ensure Special Offers are likely to achieve partner objectives.

Leverage data from internal partners to show our partners the value behind additional offer opportunities.

Partner with our internal B2B marketing team on client communications highlighting Fetch’s value and solutions.

Demonstrate a solid and developing understanding of marketing budget and allocation for key accounts.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Account ManagementSalesQuota ExceedingRenewal/UpsellB2B SalesConsumer InsightsMarketing TerminologyData AnalysisPowerPointGoogle SlidesExcelSalesforceProject ManagementProblem-SolvingNegotiationCommunicationFlexibility

Required

8+ years of sales-driven account management experience.

A successful track record of exceeding quotas and driving renewal/upsell revenue for Consumer Goods, enterprise accounts.

Prior work experience involving B2B sales account management within Ad Sales, Tech, Digital Media, Consumer Insights, consulting, or other relevant industries.

Knowledge of consumer insights and marketing terminology.

Experience consolidating complex data into data-informed stories for partners and colleagues; Utilize tools such as PowerPoint and Google Slides.

Experience with advanced Excel. Managing and synthesizing large data sets managing advanced functions such as filters, formulas, pivot tables, etc.

Possess strong negotiation skills and agility in objection handling, rejection, and managing ambiguity.

Experience with Salesforce functions and dashboards

Exceptional written email communication skills to manage and operationalize large-scale projects across multiple teams and stakeholders.

Able to travel when necessary for sales meetings, client presentations, etc.

Comfortable with autonomy, resourcefulness, and flexibility in a fast-paced environment.

Benefits

Equity

401k Match: Dollar-for-dollar match up to 4%.

Benefits for humans and pets: Comprehensive medical, dental, and vision plans for everyone including your pets.

Continuing Education: Ten thousand per year in education reimbursement.

Employee Resource Groups: Employee-led groups fostering a diverse and inclusive workplace.

Paid Time Off: 9 paid holidays, flexible PTO, and a year-end week-long break.

Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.

Calvin Care Cash: One-time $2,000 incentive for employees welcoming new family members.