CTDI ยท 1 week ago
Program Manager
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Telecommunications
Insider Connection @CTDI
Responsibilities
Act as primary point of contact for the local customer on operational and performance issues.
Monitor project performance to customer requirements and expectations.
Issue regular reports on program performance.
Coordinate work of various functional groups such as: operations, IT, quality, and billing.
Identify areas of non-conformance and develop remedial plans.
Manage inventory levels to ensure timely order fulfillment.
Resolve customer issues in a timely manner via a customer-defined escalation process and coordination of internal resources.
Conduct regular meetings with Operations/Business managers to ensure customer needs and timelines are achieved.
Perform other duties as assigned.
Qualification
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Required
B.S. Degree in Business, Project Management, Supply Chain or related discipline is required.
3-5 years Program, Project, or Operations Management experience in a fast-paced operation.
3+ years working in a distribution or forward logistics operation.
Proficiency in MSOffice (Word, Excel, Power Point, Access and Project), report preparation and data analysis.
Preferred
Experience in the telecommunications or cable industries is preferred.
PMP Certification preferred, but not required.
Previous experience with quality systems a plus.
Benefits
Health Insurance
Dental Insurance
Retirement Benefits