myGwork - LGBTQ+ Business Community · 2 days ago

Technical Program Manager

San Jose, CA

Full-time

Onsite

Senior Level

$107K/yr - $163K/yr

5+ years exp

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Responsibilities

Lead portfolio of programs and work with key stakeholders across all functional areas to drive desired outcomes for the initiatives & eBay.

Lead planning & execution efforts on assigned initiatives & portfolios. Facilitate cross-domain and cross-functional requirement reviews, dependency identification, and estimation of effort for assigned areas.

Create Initiatives & Roadmaps based on planning outcomes and get commitments from Initiative & Domain owners. Maintain current status and executional risks associated with the delivery of the roadmap.

Establish operational structure and processes for execution and tracking of committed programs and facilitate necessary cadences so the team hits the goals.

Learn the standard operating procedures at eBay as well as the current lifecycle, and guide your team through compliance as well as change management as required.

Ensure the data quality of the information on artifacts we track is up to high standards, work with respective stakeholders to improve the quality and fill the gap.

Communicate and collaborate effectively at all levels. Regularly collect status updates, maintain risk registers, and action items. Compile clear exec summary weekly.

Analyze, understand, and surface insights to key stakeholders to take next steps based on your program's metrics and competitive landscape. Ensure actions are taken.

Conduct periodic retrospectives with various stakeholders to evaluate the current process and areas of opportunities. Work with right owners on the tools & processes to bring improvements.

Facilitate escalations and trade-offs to bring consensus across business, product & engineering partners.

Collaborate with other Program managers across the company as well as teams to ensure continuous alignment across teams in the highly matrixed organization.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Agile MethodologyJiraAirtableConfluenceMS OfficeGoogle SuiteProject PlanningTableauPowerBIBusiness IntelligenceData AnalysisDashboard CreationQuery WritingProblem-SolvingCommunicationTeamworkInitiativeAdaptabilityLeadershipAttention to DetailProactiveCritical Thinking

Required

Bachelor's degree in Computer Science, IT, Information Management, Engineering, or other similar fields, with 5 to 8 years of project management experience within Program/Product/Engineering/Business Ops organizations.

Experience working in an end to end, cross functional environment with engineering, design, product, ops, and program management counterparts to deliver products/services

Consistent track record of leading large-scale projects in a product environment from conception through completion

Ability to take initiative even under unfamiliar or ambiguous circumstances, under little or no supervision

Strong communication skills and proven track record of Clear and concise communication, documentation and presentations to stakeholders.

Ability to work with teams composed of both technical and non-technical members. Prioritize contending priorities without loss of efficiency or visibility.

In-depth knowledge of Agile methodology; proficient in Jira, Airtable, Confluence, Office & Google Suite, project planning & tracking tools. Experience with Tableau, PowerBI, or other similar business intelligence tools is a plus.

Comfortable with writing necessary queries in jira, airtable, and other internal tools to get desired data, build trackers, templates, and dashboards to make data entry and presentation simple and effective.

Driven, intellectually curious, pays attention to details, quick study who will learn the business quickly, proactive problem solver who will actively engage in thoughtful debate, and constantly finding opportunities for improvements.

Believe in lead with an example mindset, don't give up easily on tough problems, and challenge the status quo to raise the bar higher for fellow Tech Program Managers to inspire from.