26 applicants

Company

Original Job Post

Pagos · 6 days ago

Account Manager

United States

Full-time

Remote

Senior Level

10+ years exp

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Artificial Intelligence (AI)Financial Services

Insider Connection @Pagos

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Build and maintain strong relationships with key customers, serving as the primary point of contact for strategic discussions and escalations.

Develop and execute strategic account plans to drive revenue growth, retention, and expansion within customer portfolios.

Be the voice of the customer internally to identify meaningful product enhancements and the voice of Pagos externally to foster expansion opportunities within existing customer relationships.

Champion products by educating and training customers on best practices.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Account managementSalesBusiness developmentPayments industryCustomer relationships managementRevenue growthB2B environmentData analysisData-driven decisionsCRM softwareHubspotSalesforceGoogle SuiteBusiness toolsOngoing developmentProblem-solvingHard-working communicationNegotiationPresentationStrategic thinkerAnalytical mindsetRelentless customer-centric mindsetCurious mindsetBias for actionAdvanced Data AnalysisSQLEcommerce InfrastructureHard WorkingRemote Culture Champion

Required

10+ years of experience in account management, sales, or business development within the payments industry

Proven track record of successfully managing customer relationships with an eye for detail and driving revenue growth in a B2B environment

Excellent communication, negotiation, and presentation skills, with the ability to interact effectively with customers and collaborate with internal cross-functional stakeholders at all levels

Strategic thinker with a deep understanding of the payments industry, market trends, and competitive landscape

Analytical mindset with the hand on ability to analyze large data sets, draw insights, and make data-driven decisions

Relentless customer-centric mindset, consistently prioritizing the needs, preferences, and overall satisfaction of customers in every aspect of your work

Proficiency in CRM software (e.g., Hubspot, Salesforce), Google Suite, and other relevant business tools

Curious mindset with the consistent curiosity to foster and nurture ongoing development and learning which can be shared with colleagues and used to better support customers

Bias for action, where no task is too small

Preferred

Advanced data analysis experience using tools such as SQL

Deep technical understanding of payments and ecommerce infrastructure

Remote Culture Champion: Commitment to fostering a positive remote culture and advocating for inclusivity and connection among remote team members

Company

Pagos

Improve your global payments operations with holistic analytics, real-time data monitoring, and the insights and tools to optimize payments performance.

Founded in 2021

Wilmington, Delaware, USA

11-50 employees