200+ applicants

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Company

Original Job Post

Yahoo · 1 week ago

Sr User Experience Researcher

United States

Full-time

Remote

Senior Level

$121K/yr - $251K/yr

3+ years exp

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Comp. & Benefits

Insider Connection @Yahoo

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Identifying research needs and key research objectives in partnership with product, design, and engineering teams to address research needs for a variety of products and projects throughout the product life cycle.

Working with product and design teams in identifying research needs and creating optimal studies tackling right problems using the appropriate research methods (moderated and unmoderated remote interviews, concept tests, needs/market sizing, heuristic evaluation, competitive analysis, usability tests, diary studies, surveys, CSAT ...)

Choosing the right research at the right time and communicating meaningful, actionable insights effectively and efficiently to impact business.

Investigating user engagement patterns through A/B testing and experimentation, conducting qualitative studies to identify opportunities to enhance user retention, and iterating on approaches and collaborating with stakeholders to continuously improve outcomes, working closely with Yahoo Analytics

Producing compelling and digestible deliverables focused on telling the story and highlighting important insights, and providing a holistic point of view for growth with necessary product behavioral data

Socializing, collaborating, and presenting research to multiple teams and leaders across the organization

Mentoring junior and mid-level UX researchers by providing guidance, feedback, and support, to ensure the quality of research work and contribute to the overall success and growth of the research team.

Collaborating to define best practice frameworks, research methodologies and documentation surrounding research activities

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Digital Product ResearchMixed MethodologyUser ResearchData Analysis/B TestingAgile Product DevelopmentUser-Centric DesignHeuristic EvaluationPortfolio DevelopmentAI-powered productsMarket researchTrend researchCompetitive landscapesUser segmentsQuantitative researchOnline surveysSamplingQuestionnaire development

Required

Bachelor’s or Master’s in HCI, Information Systems, Computer Science, Cognitive Science, Economics, Marketing, Psychology, Sociology, or similar field of study

3+ years of experience in digital product end-to-end research mixed methodology (both qualitative and quantitative, primary and secondary), and driving product/design decisions throughout the product development lifecycle, and prioritizing multiple research requests successfully

Experience in conducting user acquisition/conversion research and retention analysis, and synthesizing insights from multi-method studies, including experiment behavioral data

Familiarity with A/B testing, experimentation and behavioral data analysis (e.g., synthesizing experiment data, behavioral data and UXR learnings)

Experience in Agile product development environment. A healthy understanding of how to balance the fast-paced, flexible nature of generative and iterative research with the rigor, and collaborate with internal data analytics focusing on iterative product/design development

Knowledge of user-centric design principles and methodologies, including heuristic evaluation

A portfolio demonstrating previous work experience and deliverables, that illustrate how your research informed business strategy and product decisions, and your research pipeline and your ability to delve into in-depth understanding of user mental model and behavior and extract actionable insights from quantitative and qualitative data

Preferred

Experience in research in AI-powered products, services, or features exploring how users perceive and interact with them, user benefits and concerns, ethical implications, etc

Experience in market research, trend research, and competitive landscapes, identifying potential user segments and new market opportunities

Technical knowledge of quantitative research and online surveys, sampling, questionnaire development, and reporting

Benefits

Healthcare

401K savings plan

Company holidays

Vacation

Sick time

Parental leave

Employee assistance program

Company

Yahoo

Glassdoor

4.0

Yahoo is a technology and media company that serves users through its portfolio of digital platforms, products, and services. It is a sub-organization of Verizon Media.

Founded in 1994

Sunnyvale, California, USA

10,001+ employees