200+ applicants
Icertis · 2 days ago
Senior Program Manager, Public Sector
United States
Full-time
Hybrid
Senior Level
$155K/yr - $205K/yr
10+ years exp
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Responsibilities
Provide leadership, oversight, and management of customer-facing project delivery within public sector vertical to ensure performance against contract and project requirements. Coordinate and ensure completion of deliverables, and other contractual requirements.
Manage all aspects of projects from planning through execution while establishing solid working relationships with customers and stakeholders in an effort to deliver successfully on program goals and position Icertis as a thought leader on the program.
Management and monitoring of the work relating to management and support of all activities throughout the lifecycle of the project to support the implementations.
Analyze and manage the real needs of project stakeholders including customers and end users, with an initial focus on requirements analysis to quickly move into management of those requirements and verifying their fulfillment through actual implementation.
Manage cross-functional interactions with Icertis internal teams - e.g. Product Management, Customer Support, and Cloud Operations and be the point of contact to drive toward successful implementations.
Plan for weekly, monthly, and quarterly leadership reviews focused on implementation program status with a focus on schedule, cost, and risk mitigation plans.
Coaching the other directors/project leaders on sound program management industry fundamentals in support of our government contractor projects.
Qualification
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Required
10+ years of public sector/government contractor IT Program Management experience or equivalent
Demonstrate a good understanding of SDLC, project management, and product implementation methodologies
Proactive and organized with project planning tools experience such as MS Project
Excellent written and verbal communication skills, discretion, and excellent judgment
Ability to multitask and prioritize effectively and handle shifting priorities efficiently and professionally
Must have direct client engagement experience over multiple end-to-end implementations
Show an acumen to correctly interpret trends and patterns from available data and to formulate effective strategies to achieve program/project objectives
Excellent interpersonal skills and ability to develop and foster peer-to-peer relationships with client counterparts
Bachelor’s degree or equivalent experience with a keen business sense is required
Progressive experience in managing enterprise SaaS implementations - analyzing, troubleshooting, and debugging customer issues will be useful
Excellent verbal and written communication, negotiation, and relationship-building skills
Superb time management and ability to juggle multiple tasks under strict deadlines
Knowledge of SaaS, Microsoft technologies, and Cloud services
Six Sigma, ITIL, PMP or other certifications required
Preferred
MBA and/or experience in Management Consulting
Benefits
Robust medical (physical & mental) vision and dental benefits
Employee assistance program (EAP)
Equity (RSUs) and shared ownership in the company
Generous 401K match
Flexible work environment
Paid maternity and paternity leave
Generous holiday and PTO program
CaaS (coaching as a service)
Annual personal development allowance
7 Days for Humanity – 7 paid volunteer days annually
Global and regional DEIB steering committees, employee resource groups (ERGs)
Global DEIB training programs and guest speakers throughout the year
Company
Icertis
Icertis is an AI-powered contract management platform that ensures compliance and minimizes risk.
1,001-5,000 employees
H1B Sponsorship
Icertis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (8)
2022 (18)
2021 (22)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
$516MKey Investors
Silicon Valley BankSAPSoftBank Vision Fund
2023-03-01Secondary Market· Undisclosed
2022-10-31Debt Financing· $75M
2022-10-31Convertible Note· $75M
Leadership Team
Samir Bodas
Co-Founder & CEO
Monish Darda
Co-founder & CTO
Recent News
2024-05-23
Company data provided by crunchbase
