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Vertex Inc. · 2 days ago
Global Reference Program Manager
United States
Full-time
Remote
Senior Level
4+ years exp
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Responsibilities
Own the Global Reference Program for Vertex and report to Sr. Director Inside Sales.
Define customer reference program metrics/goals/benchmarks with guidance from the leader and track/report progress against them.
Create, grow, and manage a community of reference customers, ensuring timely provision of customer references during the sales cycle.
Support Vertex initiatives by providing clients for various events and activities.
Identify and recruit referenceable customers by monitoring the lifecycle of Vertex's customer base.
Maintain contacts, notes, and activities in SF and the Reference Software Tool.
Leverage events and relationships to drive success across programs like the Customer Advisory Board and Regional User groups.
Co-own Customer Appreciation events with Account Execs to drive new references and sales opportunities.
Co-own the Customer Advocacy Booth at Exchange to achieve defined goals and objectives.
Qualification
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Required
4+ Years’ experience in Sales
4+ years leading/managing a Customer Reference Program
Global experience/understanding of global dynamics
Preferred bachelor’s degree or higher in business, accounting, finance, marketing, or information technology
A hands-on-mentality and excellent people skills, capable of inspiring people with your drive, energy, and enthusiasm
Maintain a level of teamwork by incorporating a positive attitude, being supportive in words and actions, embodies the “Winning Way” philosophy
Organized and focused on goals
Strong English language skills required (speaking and writing); additional language(s) a plus
The ability to build strong global and cross-departmental relationship to accomplish tasks and achieve goals
Preferred
Salesforce Experience
Company
Vertex Inc.
The rapid changes taking place in today’s global business, technology, and regulatory environments are having a compounding effect on the complexity of indirect tax management and putting more pressure on the corporate tax function than ever before.
1,001-5,000 employees
H1B Sponsorship
Vertex Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (4)
2022 (13)
2021 (9)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$345M2024-04-23Post Ipo Debt· $345M
Leadership Team
David DeStefano
Chairman & CEO
Company data provided by crunchbase
