New Jersey Resources · 6 days ago
Analyst
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Service Industry
Comp. & Benefits
Insider Connection @New Jersey Resources
Responsibilities
Extract and manipulate data from various reporting environments and produce regular reports in agreed upon format.
Prepare reports that interpret analytical results, highlighting implications of findings. Follow through on any further actions based on the results.
Work with management to ensure mission critical reporting and business intelligence reporting is being developed and delivered.
Translate end-user reports into custom reports and dashboards using Excel and/or Power BI.
Monitor data quality, identify inconsistencies, and provide recommendations to optimize data processes.
Serve as first point of contact for end-users seeking technical assistance with SAVEGREEN department’s program management software.
Perform remote troubleshooting through diagnostic techniques and pertinent questions.
Walk the end-user through the problem-solving process.
Record, categorize, prioritize and monitor the status of all issues to resolution.
Direct unresolved issues to the vendor for the next level of support.
Support regulatory inquiries and other special projects as needed.
Qualification
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Required
Bachelor's degree in software design, engineering, information management, computer science or other related discipline is preferred.
2-4 years of related experience is required
Strong communication and interpersonal skills
Advanced Excel knowledge (managing large data sets, formulas, pivot tables)
Strong knowledge of other Microsoft Office applications ("Power User")
Experience in data gathering and analysis
Skilled in critical and analytical thinking
Possesses a solution-orientated mindset: ability to investigate issues autonomously, but escalate when necessary
Preferred
Knowledge of Microsoft Access and Power BI is preferred
Benefits
Flexible work schedules
Opportunities for growth and development
Competitive pay and benefits
Company
New Jersey Resources
They count on us to maintain their quality of life, today, tomorrow and for generations to come.
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO· nyse:NJR
Leadership Team
Recent News
2024-06-03
2024-05-28
2024-04-07
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