dsm-firmenich · 4 days ago

Senior Account Manager

Queens County, NY

Full-time

Hybrid

Senior Level

$142K/yr - $178K/yr

5+ years exp

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BeautyChemical

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Responsibilities

Create a solid, strategic, and visionary Account Plan to meet both internal and client objectives. Develop and deliver internal and customer presentations. Implement, monitor and drive the Account Plan with all aspects of Sales (pricing strategy, short, mid & long-term sales goals, profitability improvement), Marketing and Innovation.

Communicate the account plan across the different internal departments and lead the organization by setting priorities. Develop, lead and nurture highly effective and impactful cross functional team dynamic to deliver best in class fragrances and service.

Coordinate and manage internal resources in support of customer needs and priorities, ensuring the most efficient management of Firmenich resources.

Collaborate with demand planning, customer care and operations to plan and scale-up new wins to production.

Anticipate clients’ needs and establish a solid proactive program to generate new business opportunities. Monitor customer and competitor activity and maintain customer information.

Accountable for sales and profit budgets while following KPIs versus targets (Sales, Gross Profit, win rate…) and take corrective actions if necessary. Manage credit, pricing, rebates and budget etc. for each account and identify/create opportunities for Firmenich to participate in targeted briefs.

Qualification

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Strategic AnalysisFunctional AnalysisProblem-SolvingInterpersonal SkillsCommunication