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Company

Original Job Post

Accurus Aerospace Corporation · 6 days ago

Program Manager

Greater Seattle Area

Full-time

Onsite

Mid Level

3+ years exp

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AerospaceMachinery Manufacturing

Insider Connection @Accurus Aerospace Corporation

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Responsibilities

Communicate professionally and courteously with customers and coworkers via telephone, email, and in-person

Develop strong business relationships with assigned customers

Track program against schedule, budget, and phase review objectives, providing periodic status reporting to management

Relay customer changes to appropriate team members and ensure ERP and/or CRM are updated

Assist in obtaining past due payments and mediating payment conflicts

Initiate certification corrections through the Quality System

Travel to customer sites as requested/required; host customer visits and coordinate meetings and tours as needed

Review and approve purchase order changes affecting contractual schedules, pricing, and expenses

Manage progress to expedite orders, pull-aheads, and late deliveries to ensure customer delivery expectations are met

Assist in rework dispositions and production flow in collaboration with the planning team

Manage entire statement of work for assigned program(s) and accurately forecast monthly sales

Engage appropriate manufacturing personnel to ensure parts move efficiently through manufacturing operations

Encourage operational excellence by suggesting process improvements and participating in continuous improvement initiatives

Perform incidental duties as required

Regular attendance on-site at the workplace is required

Qualification

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Account ManagementBusiness DevelopmentProgram ManagementManufacturing IndustryAerospace IndustryProject ManagementMicrosoft OfficeERPInfor VisualProblem-SolvingCritical ThinkingConfidentialityIntegritySelf-ManagementAdaptabilityCommunicationAerospace Industry Experience

Required

Bachelor's degree in business administration, management, or similar is required.

Minimum of three (3) years experience in business-to-business customer service, account management/business development, or program management or similar is required.

Experience in a manufacturing industry is required; experience in the aerospace industry is preferred.

Demonstrated analytical, problem-solving, and critical thinking abilities to handle unexpected challenges and make decisions appropriately.

Commitment to maintaining confidentiality, securing customer documents and company records, and demonstrating integrity in communications and actions.

Self-management skills including efficiency, sense of urgency, ability to adapt and respond to unexpected circumstances, and ability to juggle multiple projects, competing priorities, and meet concurrent deadlines.

Professional verbal and written communication skills (English) are essential.

Proficiency in Microsoft Office applications including Outlook, Excel, PowerPoint, Word.

ERP experience is required; Infor Visual experience is preferred.