Advanced Salesforce Administrator @ Get It Recruit - Finance | Jobright.ai
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Advanced Salesforce Administrator jobs in Cambridge, MA
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Get It Recruit - Finance ยท 5 days ago

Advanced Salesforce Administrator

positionCambridge, MA
timeFull-time
remoteRemote
seniorityMid Level
date3+ years exp

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Responsibilities

Respond to help desk tickets from team members
Manage user accounts, including new setups and deactivations, and oversee license tracking
Configure user access and permissions
Maintain Salesforce and third-party app licenses for internal and external users
Handle data management tasks such as duplicate record management, data quality reviews, and data loading
Prepare the environment for new feature development and oversee feature deployments across different environments
Ensure Salesforce environment health through monitoring, security reports, maintenance tasks, and updates
Utilize automation tools to streamline workflows and enhance existing automations
Customize Salesforce Lightning apps by updating page layouts
Develop reports and dashboards to provide actionable data and program metrics
Configure user-driven digital experiences using screen flows
Manage Experience Cloud sites for external users
Configure solutions with third-party applications like Conga, DocuSign, FormAssembly, and others
Collaborate with the Senior Product Manager to prioritize and refine product backlog
Assist in project discovery through user interviews, requirement gathering, and drafting feature requests and user stories
Contribute to technical standards adherence within the organization's Salesforce instance
Support organization-wide capacity building and training initiatives on Salesforce competencies
Onboard new staff into Salesforce environment
Develop and update technical and end-user documentation

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce administrationSalesforce solutionsTraining end usersCommunicationAnalyticalProblem-solvingTroubleshootingPublic-Facing PortalsBusiness Process MappingRequirement GatheringGovernment Sector KnowledgeNon-Profit Sector KnowledgeInterpersonal Communication

Required

At least three (3) years of professional experience administering a complex Salesforce instance
Proficiency in building best-practice Salesforce solutions
Bachelor's degree in computer science, IT, business, public administration, or related field preferred
Ability to communicate effectively across diverse stakeholder groups
Strong analytical, problem-solving, and troubleshooting skills
Experience training end users

Preferred

Salesforce Administrator certification preferred
Experience with public-facing portals interfacing with internal systems
Background in government or non-profit organizations
Familiarity with business process mapping and requirement gathering

Company

Get It Recruit - Finance

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Get.It Recruit | Finance - Helping companies of all sizes accelerate their hiring.
dateFounded in 2006
location
Washington, DC
people-size2-10 employees
web-link
https://www.get.it/business/get-it-recruit-finance/jobs

Funding

Current Stage
Early Stage
Company data provided by crunchbase
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Orion

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