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myGwork - LGBTQ+ Business Community · 2 days ago
Sr. Instructional Designer
Tempe, AZ
Full-time
Hybrid
Senior Level
$68K/yr - $75K/yr
3+ years exp
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Responsibilities
Curriculum Development: Design and develop comprehensive training programs, including e-learning modules, instructor-led courses, job aids, and blended learning solutions tailored to service center needs.
Leadership and Performance Management Development: Develop training programs focused on leadership development, performance management, and employee engagement.
Evaluation and Assessment: Develop evaluation tools to measure the effectiveness of training programs, including assessments, surveys, and feedback mechanisms.
Collaboration: Work closely with subject matter experts, service center managers, and other stakeholders to ensure training content is accurate, relevant, and aligned with business goals.
Project Management: Manage multiple instructional design projects concurrently, ensuring timely delivery and high-quality outcomes.
Facilitate training sessions as needed, both virtually and in-person.
Leverage learning management systems (preferably Bridge) and other technological platforms to deploy and track training initiatives.
Support other learning and development initiatives as required.
Qualification
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Required
Minimum of 3-5 years of experience in instructional design, preferably within a service center or customer service environment.
Proven experience in developing leadership and performance management training programs.
Proficiency in e-learning authoring tools (such as Articulate Storyline, Adobe Captivate), LMS platforms, and multimedia editing software.
Strong understanding of adult learning principles, instructional design models (ADDIE, SAM), and best practices in training development.
Excellent written and verbal communication skills with the ability to convey complex information clearly and concisely.
Ability to analyze data to evaluate the effectiveness of training programs and make data-driven decisions.
Demonstrated creativity in designing engaging and interactive learning experiences.
Preferred
Bachelor’s degree in Instructional Design, Education, Communication, or a related field.
Experience with gamification in training programs.
Certification in instructional design or a related field (e.g., CPLP, CPTD).
Familiarity with business operations and performance metrics.
Benefits
Medical (including prescription coverage)
Dental
Vision
Health Savings Account
Commuter Account
Health Care and Dependent Care Flexible Spending Accounts
Group Accident
Group Critical Illness
Life Insurance
AD&D
Group Legal
Identify Theft Protection
Wellbeing Program
Work/Life Resources (including Employee Assistance Program)
Paid Holidays
Annual Paid Time Off
Short-Term Disability
Long-Term Disability
Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Paid Time Off
Contributory Pension Plan and Savings Plan (401k)
Company
myGwork - LGBTQ+ Business Community
myGwork is the largest global platform for the LGBTQ+ business community.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$4.77MKey Investors
24 HaymarketInnovate UK
2023-08-17Series Unknown· $1.66M
2023-08-17Grant· Undisclosed
2021-12-07Series A· $2.12M
Leadership Team
Adrien Gaubert
Co-Founder & CMO
Recent News
2024-04-10
Company data provided by crunchbase
