54 applicantsPosted by Agency

Company

Original Job Post

Global Technical Talent, an Inc. 5000 Company · 2 days ago

Senior Staff Engineer

Chevy Chase, MD

Contract

Onsite

Senior Level

$100/hr - $100/hr

8+ years exp

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Senior Management

Insider Connection @Global Technical Talent, an Inc. 5000 Company

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Responsibilities

Provides technical architecture & leadership for medium to large, complex, cross-functional Products/Platforms, enabling the work for all teams within a Domain and mentoring relatively junior engineers. Self-Directed.

Specifies architectures and sub-system or process decompositions that involve significant integrations and/or cross-team collaboration

Provides pertinent documents, directions, and examples. Identifies short- and long-term solutions; Implements new architectural patterns

Ensures that software and system implementation and deployment configurations meet the functional and non-functional requirements for the system and that the implementation is of high quality

Principal contributor (lead) and approver for design, patterns, best practices, policies, code, and architecture reviews activities involving complex integrations

Translates complex business requirements into technical designs

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Amazon ConnectAmazon Web ServicesLambdaLexS3DynamoDBAPI GatewayStep FunctionsCloudWatchTerraformSecurity ProtocolsActive DirectorySAMLIAMAgileScrumKanbanSAFeAWS CertificationsContact Center technologiesCloud ArchitectureSoftware DevelopmentArchitectureOpen-source frameworksPeople ManagementTechnical ArchitectureOperational IntelligenceDORA MetricsOrganizational MetricsProject Management

Required

Expert experience with Amazon Connect including Contact Flows, Security Profiles, Routing Profiles, Queues, Quick Connects

Expert experience with Amazon Web Services including Lambda, Lex, S3, DynamoDB, API Gateway, Step Functions, CloudWatch

Master-level experience using multiple programming languages including Node.js, Python, C#

Experience implementing infrastructure as code using Terraform

Experience integrating with internal and external applications

Experience and understanding of Security Protocols and Products such as Active Directory, SAML, IAM

Experience working in an Agile environment (Scrum, Kanban, SAFe)

AWS Certifications at the Associate, Professional, or Specialty Level

8+ years of experience in Contact Center technologies and Cloud Architecture

10+ years of professional software development experience

8+ years experience with architecture and design

4+ years of hands-on experience developing Contact Flows, Routing Profiles, Queues Lambdas, and Lex Bots

4+ years of experience using Terraform as Infrastructure as Code

6+ years of experience in open-source frameworks

3+ years of people management experience

Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience

Preferred

Developed strategies, processes, and best practices for the department by analyzing industry best practices

Provided a technical direction and architectural guidelines for teams facing extremely complex technical challenges

Experience building detailed technical architecture, framework, and reusable capabilities with best practices and operational intelligence that meet the test of time iteratively

Contributed to improvements in organizational metrics such as DORA metrics that measure improvements in team velocity and stability of service delivery

Communicate effectively with a diverse team and foster a culture of clear, concise, effective, audience-oriented communication on their team, ensuring teammates actively listen to others and are understood. Actively demonstrates these behaviors.

Consistently helps their teammates overcome obstacles, resolve blockers, and complete work tasks. Gives or shares credit where due.

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