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Company

Original Job Post

Niagara Bottling · 4 days ago

Inventory Solutions Analyst II

Diamond Bar, CA

Full-time

Onsite

Mid Level

$78K/yr - $113K/yr

2+ years exp

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Responsibilities

Develop and implement solutions to customer issues and monitor key process improvement measures and performance metrics for continuous improvement

Collaborate with other department supervisors and managers to prioritize and execute collective efforts towards resolving critical customer issues

Develop and manage relationships with all supply chain departments, customers and Sales Team Members

Ability to gather/analyze raw data in order to tell a compelling story through numbers

Participate and represent Niagara supply chain in customer calls and visits

Responsible for maintaining minimum service metric standard for our key customers

Participate in development and execution of strategic planning for new processes and supply chain initiatives or other organizational changes as they relate to Customer Service

Improve customer service quality results by: Studying, evaluating, and re-designing processes; Establishing and communicating service metrics; Monitoring and analyzing results; Implementing changes as needed

Make effective independent decisions regarding long term issues that do not require team discussion, input, or agreement

Work hand in hand with our analytics department to build business cases for areas of focus

List if any travel is required using percentage of time: 25% - on average travels 1 week out of the month

Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Supply chainMicrosoft wordExcelPowerpointOutlookProcess management business acumenProven customer service skills problem solvingOutstanding customer/client focus verbal communication skills written communication skills relationship building skillsDetail orientedTeamwork orientationSolution driven prioritize tasksChange management

Required

2 Years – Experience in Supply Chain/Customer Service or other related field

2 Years – Experience in Analytics

Bachelor's Degree in (Business Administration, Economics, Statistics) or other related field

Advanced knowledge of and experience with Microsoft Word, Excel, PowerPoint, and Outlook

Strong business acumen

Proven customer service skills

Strong problem solving/ analysis abilities

Knowledge of Process Management

Outstanding Customer/Client Focus

Strong verbal and written communication skills

Strong relationship building skills internally and externally

Detail oriented and accurate

Teamwork Orientation – collaborates well with team members from different departments and contributes in reaching shared goals

Solution driven – Identifies and problem solves through high volume work load with urgency

Ability to prioritize multiple tasks effectively

Change Management - communicates changes effectively; builds commitment and overcomes resistance

Ability to manage multiple sources of information and make independent and timely decisions

Preferred

4 Years – Years of Experience in Supply Chain/Customer Service or other related field

4 Years – Years of Experience in Analytics

Master's Degree in (Business Administration, Economics) or other related field

Company

Niagara Bottling

Glassdoor

3.7

Niagara Bottling provides bottled water and bottled sports drinks.

Founded in 1963

Philadelphia, Pennsylvania, USA

5,001-10,000 employees

http://www.NiagaraWater.com

H1B Sponsorship

Niagara Bottling has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (83)

2022 (77)

2021 (84)

2020 (76)