TriumphPay · 6 days ago

Business Analyst

Dallas, TX

Full-time

Hybrid

Entry, Mid Level

2+ years exp

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Financial ServicesFinTech

Insider Connection @TriumphPay

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Proactively identify friction points in the Sales Process, implement solutions, and track adoption

Consult with Sales Leadership and Sales Teammates on a regular basis to identify processes that need improvement

Maintain and update the Sales Process map

Perform UAT testing, assist with creating detailed user stories and acceptance criteria, and defining requirements for Salesforce related requests or other Triumph system updates that impact sales

Collaborate effectively with internal stakeholders such as sales, underwriting, credit, operations, and marketing audiences using strong communication (oral and written) skills

Capable of breaking problems into component parts and addressing each individual issue to develop an appropriate and thorough solution

Manage projects using Agile methodologies

Proactively stay up to date and informed of any change, or planned change that will impact the Sales team

Create and maintain documentation of Sales Processes including but not limited to SOP documents

Provide assistance with user training and documentation activities

Perform other duties as assigned

Qualification

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Project managementAgile methodologiesExcelPivot tablesVlookupCircular referencingTeam managementProblem-solvingOrganizedPersonableDedicationLeadershipDiplomacyTactInterpersonal skillsConsultative skills