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Company

Original Job Post

iHerb, LLC · 6 days ago

Sr. Technical Program Manager

United States

Full-time

Remote

Director

$110K/yr - $184K/yr

10+ years exp

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Comp. & Benefits

Hiring Manager

Joel Cazares

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Responsibilities

Develop and execute a comprehensive SAP O2C implementation strategy that aligns with iHerb’s business objectives and IT Estate modernization goals

Lead cross-functional teams across the project lifecycle, from planning and design to implementation and post Go-Live support, ideally through applying PMI methodology

Manage stakeholder relationships with Business, IT and SI partner, ensuring clear communication, risk evaluation, expectation settings, and alignment across all levels of the organization

Discover and analyze requirements for fit-for-purpose as well as adherence to business objectives and consistency, challenging positively as appropriate

Oversee the project budget, timelines, and resources, ensuring the program is delivered on time, within scope, and budget

Provide leadership and mentorship to project teams, fostering an environment of continuous improvement and excellence

Drive change management initiatives to ensure business readiness, smooth adoption and minimize disruption to the business

Dive into the details of specific needs of each work stream to ensure high-quality, on-time execution.

Provide techno-functional oversight for integration of O2C processes during S/4 implementation

Think locally, globally and cross-functionally in order to identify project dependencies and its impact on SCM related upstream and downstream processes, primarily related to SAP, WMS, TM and other third party systems in general

Proven success working in a matrix organization with technical, non-technical teams and SI partners.

Define and implement best practices around quantitative and qualitative reporting such as velocity, status updates, progress/percent complete.

Define and implement best practices around waterfall and agile methodologies to enable continuous delivery of value.

Finalize all activities across the programs to formally close and hand over the project, ensuring project documents are approved, completed, maintained and stored appropriately as per compliance and IT audit requirements

High-level knowledge of SAP ERP landscape and architecture in terms of inbound/outbound SCM processes, interfaces, iPaaS, middleware integration and data flows between E-commerce portal, SAP, WMS and TM systems

Experience using tools such as Jira, Confluence, MS Project, Asana, Google Workspace, diagramming tools (e.g. LucidChart/LucidSpark).

Responsible for quarterly and longer-term roadmapping utilizing tools such as Jira Plans (formerly known as Advanced Roadmaps)

Ability to discuss and facilitate technical issues with software developers and business stakeholders.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

S/4 HANA Program ManagementSAP Activate Agile methodologyProgram developmentMilestone deliveryComplex program managementEnd-to-end mindsetO2C perspectiveOperational agilityStrategic thinkingData-driven decision-makingProject managementProblem-solvingHard-workingCommunicationNegotiationDecision-makingInnovationIndependenceAdaptabilityChange managementStakeholder managementPMPAgile Certifications

Required

10-12 years of professional S/4 HANA Program Management experience preferably in using SAP Activate Agile methodology

Experience developing and delivering on program milestones with internal and external stakeholders.

Demonstrated ability to manage multiple complex programs and competing priorities in an ever-changing environment.

End-to-end mindset, big picture view of problems on hand from O2C perspective

Ability to operate and thrive with partial information and ambiguity.

Demonstrated ability to operate effectively and simultaneously in both tactical and strategic modes.

Passionate self-starter, decisive and able to move with speed to implement ideas.

Action and results-oriented mentality and ability to problem-solve using creative thinking and innovation.

Excellent communication and ability of negotiating & prioritizing changes from end users

Demonstrated ability to work independently and autonomously using data to guide decisions.

Well-versed with handling all sorts of project impediments and blockers

Change management skills of influencing network of stakeholders

Bachelor’s Degree required.

Preferred

PMP And/Or Agile Certifications preferred

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Basic Life Insurance

401(k) Plan

Time Off

Paid Sick Leave

Paid Holidays

Restricted Stock Units

Annual Bonuses

Company

iHerb, LLC

Glassdoor

4.1

iHerb is on a mission to make health and wellness accessible to all.

Founded in 1996

Irvine, California, USA

1,001-5,000 employees

http://www.iherb.com

H1B Sponsorship

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