KDInfotech ยท 6 days ago
Senior Desktop Administrator
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ConsultingInformation Technology
Insider Connection @KDInfotech
Responsibilities
Provide user support both onsite and remote staff
Troubleshoot Software and Hardware issues for staff as needed
Take part in company-wide projects (system upgrades, security rollouts)
Test and qualify new hardware/software for the company
Utilize established ticketing system to track open issues
Responsible for knowledge Base documentation creation
Supporting C-Level executives when needed
Qualification
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Required
4+ years of support experience with a variety of operating systems (MacOS preferred)
Proficient within Google Workspace administration
Experience with SaaS Applications
Experience with Okta administration
Audio/Visual application support and troubleshooting (Zoom)
Work experience with JAMF for MDM
Expertise in deploying and supporting desktops/laptops, phone systems, and various mobile devices
Preferred
PowerShell, Bash, or Python scripting experience is preferred