41 applicants

Company

Original Job Post

AbbVie · 1 week ago

User Experience (UX) Architect

Mettawa, IL

Full-time

Onsite

Senior Level

6+ years exp

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BiotechnologyHealth Care

H1B Sponsorship

Comp. & Benefits

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Responsibilities

Working at all levels from tactical to strategic to help enable seamless experiences by delivering creative, effective, and efficient UX-deliverables like wireframes, mockups, charts and more.

Planning, moderating, and facilitating workshops and other group activities to identify problems and opportunities, ideate proposed changes, and drive overall alignment across teams.

Learning, developing, teaching, and evolving methodologies and procedures used in the discovery, analysis, and development to ensure that end-user experiences meet high standards of usability, accessibility, and design excellence.

Contributing to the creation, prioritization, and selection of features by actively participating in various product discussion sessions and creative concept processes, and produces high-quality solutions in close collaboration with researchers, managers, engineers, and stakeholders.

Conceptualizing end-to-end user experiences that reflect coherent and truthful stories; creates effective models that reflect those experiences through design artifacts such as journey-maps, experience-flows by personas, and more in compliance with MLR guardrails.

Identifying, defining, establishing, and tracking key performance indicators (KPIs) and other measurable metrics to evaluate the success of design recommendations and iteratively propose incremental changes based on data-driven insights.

Leading a team of UX designers and analysts across AbbVie and vendor partners driving forward innovation and a commitment to user experience excellence.

Providing leadership to team members and supervisors by communicating and guiding toward achieving department goals; tracks design progress, identifies potential issues, and proactively works on solutions, shares progress, and collaborates with leadership on areas for improvements, and potential issues.

Operating under limited guidance; work assignments are varied and require interpretation and independent decisions on the course of action.

Keeping abreast and having a passion for the latest trends in the UX field, bringing relevant ideas and design paradigms back to the team, while evangelizing UX principles throughout the organization and providing thought leadership.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

AgileKanbanUser storiesUsability testingSalesforceSalesforce lightning design systemDotnetAndroidIosPower biCommunicationCollaborationProblem-solvingSalesforce UXD CertificationPharmaceutical Industry ExperienceHealthcare Industry ExperiencePatient-Centric Design

Required

Bachelor’s Degree with 7 years’ experience; Master’s Degree with 6 years’ experience; PhD with 0 years’ experience.

Experienced in managing large, complex programs involving diverse user personas, vendors, and stakeholders.

Excellent communication and collaboration skills, with the ability to effectively present design concepts and rationale to stakeholders

Experience working in Agile, Kanban and other delivery models.

Experience writing user stories and jobs-to-be-done clearly articulating the user persona and defining the acceptance criteria.

Skilled in direct engagement with user bases through user interviews etc. to identify pain points, distilling key insights and incorporating those into design recommendations for process transformation.

Skilled in defining and performing usability testing.

Proficiency with Salesforce and Salesforce Lightning Design System.

Proficiency building technology context UX designs across Dotnet and Mobile (Android, iOS) frameworks; dashboard/reports on Power BI.

Experience leading a team of 1-3 UX designers/analysts (direct/indirect) and collaborating with vendor teams.

Preferred

Experience working in the pharmaceutical or healthcare industry catering to patient-centric user design and experience

Salesforce UXD Certification

Company

AbbVie

Glassdoor

3.9

AbbVie is a pharmaceutical company that discovers, develops, and markets medicines.

Founded in 2013

North Chicago, Illinois, USA

10,001+ employees

http://www.abbvie.com

H1B Sponsorship

AbbVie has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (155)

2022 (299)

2021 (194)

2020 (197)