200+ applicants

Company

Original Job Post

ModMed · 1 week ago

RCM Operations Coordinator

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

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Electronic Health Record (EHR)Health Care

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Responsibilities

Facilitate communication between internal groups and global RCM Partners.

Monitor client A/R and KPIs, working on identified issues for RCM Global Teams.

Meet regularly with global vendor partners to communicate operational needs.

Analyze RCM data and A/R trends to identify process or operational gaps.

Assist in monitoring SLAs for global partners and internal teams.

Ensure availability in review meetings and document key actionable items.

Convey ModMed policies, procedures, and updates to global teams.

Interface between global and implementation teams during new business phases.

Serve as a point person for client escalations and JIRA ticket monitoring.

Assist Client Advisors in reviewing and analyzing customer accounts.

Collaborate with stakeholders to address operational opportunities and concerns.

Review and analyze Power BI Dashboards for discussion in meetings.

Improve process efficiencies and outcomes by reviewing touch rate.

Help global teams resolve IT and access issues, ensuring billing policies are followed.

Communicate company goals and productivity with team members.

Perform additional projects and job duties as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Medical billingCodingRCM experienceOffshore/global partnersRevenue cycle processICD-10CPT codingPayer PoliciesMedical insuranceFront-office processesPhysician practice managementHealthcare business processesFee For ServiceCapitationWorkers' CompensationExcel skillsPivot tablesFormulasConditional formattingValidation functionsData analysisData visualizationSpreadsheets managementModMed productsProblem-solvingHard-workingExceptional communicationTime managementOrganizational skillsProfessional demeanor

Required

Bachelor's degree (preferred)

Certificate in Medical Billing & Coding preferred

5+ years of related end-to-end RCM experience and/or training or equivalent combination of education and experience

2+ years experience working closely with offshore/global RCM partners required

Exceptional written, verbal, and interpersonal communication skills are required

Comprehensive understanding of the full revenue cycle process for claim submission, medical insurance policies, and ICD-10 and CPT coding guidelines

Strong understanding and knowledge of Payer Policies, guidelines, and procedures

Expertise in medical billing, front-office, physician practice management and healthcare business processes

Knowledge of Fee For Service, Capitation, and Workers' Compensation

Advanced Excel skills, such as the ability to use formulas to analyze data, create and format pivot tables and templates, and use conditional formatting and validation functions. Able to create visualizations of data through charts and graphs

Mastery of spreadsheets including the ability to manage information located in multiple software systems

Develop expertise in respective ModMed products (PM or gPM) within 5 months of employment

Ability to demonstrate and assist staff with the development of their Excel skills

Excellent time management & organizational skills

A professional demeanor is required

Actively works to promote a positive work environment

Ability to work Eastern or Central time-zone business hours

Benefits

Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution

401(k) with matching contribution

Generous Paid Time Off and Paid Parental Leave programs

Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs

Company-sponsored Business Resource & Special Interest Groups

Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning

Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles

Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters

Company

ModMed

ModMed is transforming healthcare by placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform.

Founded in 2010

Boca Raton, Florida, USA

1,001-5,000 employees

https://www.modmed.com

H1B Sponsorship

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