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Southern New Hampshire University ยท 1 week ago
Salesforce Administrator
United States
Full-time
Remote
Entry, Mid Level
2+ years exp
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Insider Connection @Southern New Hampshire University
Responsibilities
Install and test Salesforce patch upgrades and configuration changes.
Manage data integrity, cleanliness, security, and quality standards within Salesforce.
Maintain documentation of processes, procedures, and configurations within Salesforce.
Monitor application and infrastructure health and performance.
Collaborate with developers and operations teams to resolve technical issues.
Implement security best practices and ensure compliance with industry standards.
Support staff with system solutions that work with or as part of Salesforce.
Provide user support, troubleshoot issues, and offer solutions for the Salesforce platform.
Set up accounts and user permissions for assigned Salesforce users.
Review release notes for vendor upgrades, maintain lower environments, and manage systems associated with Salesforce.
Configure and customize Salesforce to meet requirements, design workflow automation, and enhance business processes.
Create reports, dashboards, and analytical insights for data-based decision-making.
Stay up-to-date with Salesforce releases, features, and best practices.
Deploy releases to production and lower environments, maintain code repository, and merge new code.
Perform other responsibilities as assigned.
Qualification
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Required
2+ years with Salesforce experience, with an understanding of Salesforce's capabilities.
Bachelor's degree in a relevant field or equivalent work experience.
Professional Certification(s): Salesforce Administrator certification (e.g., Salesforce Certified Administrator)
Proficiency in Salesforce Lightning, Salesforce Classic, and several Salesforce modules (Sales Cloud, Service Cloud, Marketing Cloud).
Communicate technical information to non-technical partners.
Experience with data management, including data import/export, data cleansing, and data quality best practices.
Experience with relational databases and data structures.
Benefits
High-quality, low-deductible medical insurance
Low to no-cost dental and vision plans
5 weeks of paid time off (plus almost a dozen paid holidays)
Employer-funded retirement
Free tuition program
Parental leave
Mental health and wellbeing resources
Company
Southern New Hampshire University
At SNHU, we believe education is a basic human right and that we must serve learners for whom college is not a guarantee.
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
Carrie Fowler
VP and Chief Technology Officer, Enterprise Infrastructure and Digital Services
Kenneth Lee
Chief Financial Officer and Treasurer, Executive Vice President Finance and Administration
Recent News
stradaeducation.org
2023-02-02
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