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WOOD Consulting Services, Inc. · 5 days ago
Software Quality Assurance Engineer / ServiceNow Test Engineer
Virginia, United States
Full-time
Onsite
Senior Level
10+ years exp
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Responsibilities
Leading testing-related activities in an Agile development environment.
Maintaining and continuing to expand the current suite of regression and acceptance tests.
Serving as a liaison between the development team and independent government Functional Test team.
Creating test scripts for comprehensive test coverage.
Conducting testing, generating clear and precise report findings, and supporting timely resolution of defects.
Working closely with the product owner, developers, and stakeholders to define and clarify requirements, including reviewing and providing input on Features/User Stories and associated Acceptance Criteria to ensure testability.
Championing ongoing improvement of QA processes and best practices that lead to better customer experiences.
Qualification
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Required
Bachelor’s degree in Systems Engineering, Computer Science, Information Systems, or a related technical field. Two years of related work experience may be substituted for each year of degree level education.
10+ years experience in Performance Engineering / Testing, or Enterprise Tools Development
6+ years of experience in testing large scale web-based distributed applications.
Excellent communication and customer skills, problem solving, conflict management, time management and interpersonal skills required.
Strong experience with benchmark system performance, database performance analysis, capacity sizing and optimization.
Strong problem-solving and analytical skills with an aptitude and passion for learning new technologies.
Proven experience performing software testing in an Agile environment including developing test plans and test scripts, executing tests, defect reporting, and resolution.
Strong documentation and technical writing experience.
Preferred
Background with test and server monitoring tools (e.g., App Dynamics, Jenkins, Splunk, New Relic).
Familiarity with the ServiceNow platform, including development of customizations beyond out-of-box.
Experience with concurrency, multithreading, and the deployment of distributed system architectures.
Understanding of database schemas, table spaces, indexing, and performance optimization techniques.
Experience working in an agile development environment.
Experience working in DevOps and/or DevSecOps environments.
Experience with Scaled Agile Framework (SAFe) knowledge and experience.
Experience with collaboration tools including MS Teams, MS Outlook, MS SharePoint, Atlassian Jira, Atlassian Confluence, and Atlassian Jira Align.
Experience with web application testing, cross browser testing, responsive designs, HTML 5, CSS, jQuery, JavaScript testing.
ServiceNow Certified System Administrator
ServiceNow Certified Application Developer
ServiceNow Implementation Specialist
Certified ITIL Foundation v4 Certified or willing to complete one year from hire
DODI 8570.1-M Compliance at IAT Level I
Company
WOOD Consulting Services, Inc.
WOOD Consulting Services is an information technology company specializing in process engineering; cyber security services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dr. Margaret Wood, PMP
Chief Executive Officer
Bianca Williams
Chief Financial Officer
Company data provided by crunchbase
