200+ applicants

Company

Original Job Post

NTT Global Data Centers · 3 days ago

Salesforce.com Administrator

United States

Full-time

Remote

Mid Level

$90K/yr - $128K/yr

3+ years exp

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Responsibilities

Work with internal stakeholders to ensure Salesforce.com configuration meets business requirements.

Manage day-to-day operations of Salesforce.com, providing maintenance, configuration, reporting, and training.

Configure inbound lead routing and assignment to Sales groups.

Support Sales Operations with tasks like setting up new hires with leads and managing lead ownership.

Conduct training sessions on lead routing, opportunity creation, and Salesforce list views.

Manage security, users, roles, profiles, and other Salesforce setup options.

Scope, maintain, and create Salesforce Flows for automation efforts.

Update strategic data, Salesforce reports, and dashboards.

Prepare and upload data into Salesforce.com using data loader tools.

Test enhancements/changes in Salesforce deployment using sandbox.

Manage configurations and enhancements following change management policy.

Engage in multiple initiatives, manage project schedules, and identify quality improvements.

Project manage work and provide status updates to stakeholders.

Perform other assigned duties.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce.com administrationData migrationProcess automationCPQ product implementationApproval processes managementAbstract concept understandingApex developmentVisualforce developmentSales processes knowledgeData analysisData interpretationDiscount calculationMicrosoft programs proficiencyBusiness analyticsSales productivity metricsDatabase managementData center industry experienceProblem-solvingAnalyticalCreativeTeam playerConfidentialCommunicationStress managementAdmin 201 Certification

Required

Salesforce.com administrator with at least 3-5 years related experience.

Knowledge of Salesforce.com configuration including use of data loader and third-party tools.

Extensive experience with data migration into Salesforce.com for objects including but not limited to accounts, contacts, campaigns, leads, and opportunities.

Experience with Salesforce.com process automation (flow).

Experience with the Salesforce CPQ product implementation and its capabilities.

Experience with managing approval processes within the Salesforce.com platform.

Ability to work independently, as well as collaboratively with cross-functional teams.

Excellent analytical, mathematical, and creative problem-solving skills.

Ability to understand, ideate, and articulate abstract concepts and designs.

Ability to recognize when a project scope requires Apex or Visualforce development.

Familiarity with widely used sales processes which cover lead generation, deal qualification, proposal generation, negotiation, and contracting.

Ability to conduct data structure and hierarchical analysis.

Ability to explicitly interpret data and visualizations into actionable insights.

Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Team player with a “get it done” attitude.

Able to be highly confidential.

Proficient with computers including the utilization of Microsoft programs such as Word, Excel, PowerPoint, and Outlook.

Able to work in a team environment.

Manages stress and/or fast pace effectively.

Excellent written & verbal communication and problem-solving skills.

High school diploma required.

Bachelor’s degree in computer science or related field or equivalent education and/or relevant work experience required.

Three (3) or more years of experience as a Salesforce Administrator. Admin 201 Certification preferred.

3+ years of work experience in the following areas: Business analytics and Sales productivity metrics, Database management/administration or as a business data owner.

Data center industry experience preferred.