GTM Business Systems Analyst @ Celigo | Jobright.ai
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Celigo · 2 days ago

GTM Business Systems Analyst

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Responsibilities

Administer and configure Salesforce.com CRM to meet business needs and support various teams.
Collaborate with stakeholders to gather and translate business requirements into effective Salesforce solutions.
Design and implement Salesforce customizations, including custom objects, workflows, validation rules, and data management practices.
Provide user training and ongoing support for Salesforce-related issues.
Develop and maintain documentation of Salesforce configurations and processes.
Ensure data integrity and implement best practices for data management and security.
Plan, scope, and execute Salesforce-related initiatives, ensuring alignment with business goals.
Perform regular system audits and prepare for Salesforce releases and updates.
Implement, educate on, and manage Agile Scrum processes for efficient project delivery and clear accountability.
Document channel processes, analyze gaps, recommend improvements, and influence workstream execution.
Report on project updates and present recommendations to leadership.
Design data flows and create reporting requirements for weekly channel KPIs.
Implement bi-directional pipeline routing with partners and internal customers.
Configure PRM systems and work with developers to streamline and scale channel processes.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce CRM AdministrationSalesforce ConfigurationSalesforce Best PracticesBusiness AnalysisRequirements GatheringOperational TeamsData Hygiene Best PracticesAdvanced ReportingTableauThoughtSpotSales CloudPartner CloudCommunity CloudProblem-SolvingAttention to DetailCommunicationInterpersonal SkillsCollaborationStakeholder CollaborationProject ManagementAgile Scrum Processes

Required

Minimum of 5 years of experience in Salesforce.com CRM administration and configuration.
Salesforce Administrator certification
3-5 years of experience as an analyst working in the channel domain.
Strong understanding of Salesforce best practices, functionality, and capabilities.
Proven experience in business analysis and requirements gathering within a Salesforce environment.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse and remote teams.
Strong stakeholder collaboration and project management experience, ideally including implementing, educating on, and managing Agile Scrum processes in a very transparent way.
Experience working in business technology or operational teams.
Knowledge data hygiene best practices and advanced reporting in Salesforce and third party tools, such as Tableau, ThoughtSpot, etc.
Experience in Sales, Partner, or Community Cloud.

Benefits

Remote-first culture
Competitive compensation
High-growth, collaborative, and inclusive work environment
Starting with your first year, we offer 3-weeks of vacation, wellness days, and holidays to recharge and spend time with family and friends
Generous benefits package, including parental leave
Monthly tech stipend
Recognition opportunities

Company

Celigo is the AI-driven integration platform(iPaaS) that allows applications to work together for both IT and business users.

H1B Sponsorship

Celigo has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (4)
2022 (9)
2021 (9)
2020 (10)

Funding

Current Stage
Growth Stage
Total Funding
$80.25M
Key Investors
OMERS Growth EquityNewSpringTVC Capital
2021-12-08Series C· $48M
2019-10-07Series B· $20M
2016-01-16Series A· $12.25M

Leadership Team

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Jan Arendtsz
Founder and CEO
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Scott Henderson
Co-founder and CTO
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Company data provided by crunchbase
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