Customer Success Manager @ Connecteam | Jobright.ai
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Connecteam · 4 days ago

Customer Success Manager

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
money$70K/yr - $90K/yr
date1+ years exp

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ComputerSaaS
Hiring Manager
Heli Marciano
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Insider Connection @Connecteam

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Onboard, grow, and maintain the customer base
Work closely with customers to help them transform their workplaces and achieve business goals
Become a trusted advisor and change ambassador in customers' workplaces
Act as the customer advocate within Connecteam, collaborating with Product, Development, Marketing, and Sales teams
Assess client health and develop strategies to reduce churn
Proactively identify underutilized customers and create action plans for their success

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Fluent englishCustomer success managementB2b saasDynamic environmentSuccess drivenBuilding stageNascent teamProblem-solvingHard-workingTeam playerPositive attitudeEmpathyHigh energyGrowth mindsetBilingual in Spanish

Required

Fluent English (spoken and written) - MUST
A minimum of one year's experience as a CSM
Experience in B2B SaaS – HUGE ADVANTAGE
Superb written and verbal communication skills
Tech-savvy with a Startup mentality that includes working in a dynamic and fast-paced environment
A team player that enjoys getting and providing feedback, sharing ideas, and constantly improving together
A strong work ethic, integrity and desire to succeed
Positive attitude, empathy, and high energy!
Growth mindset and thrive in the building stage of a nascent team

Preferred

Speaking Spanish- Huge advantage!

Benefits

Medical coverage
Insurance plan
Paid time off for vacation, sick days

Company

Connecteam

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Connecteam is a multi-functional and workforce management mobile solution for companies that manage on-the-go teams.
dateFounded in 2016
location
New York, New York, USA
people-size201-500 employees
web-link
https://connecteam.com

Funding

Current Stage
Growth Stage
Total Funding
$158M
Key Investors
Google for Startups
2022-03-02Series C· $120M
2021-04-28Series B· $37M
2021-01-26Non Equity Assistance· Undisclosed

Leadership Team

A
Asaf Haviv
Chief Financial Officer
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Yonatan Nuriel
Founder,Vice President of Research & Development
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Recent News

Business Wire
Connecteam Brings Its All-in-One Workforce Management App to UK Care Week
2023-03-14
ctech
Meet the Israeli startups joining Google’s Growth Lab
2023-01-17
CB Insights Research
Deskless worker management software Connecteam raises $120M. Connecteam competitors include Workjam, Skedulo, Deputy, Smart Access, Zipline, and ClickSoftware.
2022-03-05
Company data provided by crunchbase
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