Bilingual Customer Service Rep jobs in United States
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Primerica · 2 days ago

Bilingual Customer Service Rep

Primerica is recognized as one of the best places to work and a leader in the insurance industry. The Bilingual Customer Service Rep will respond to client and agent inquiries in both Spanish and English, while ensuring compliance with legal and ethical standards.

ConsultingFinancial ServicesInsuranceLife Insurance
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Growth Opportunities

Responsibilities

Answers telephone inquiries from clients and agents in Spanish and English
Protects the company’s authority to do business by complying with legal and ethical standards, policies and procedures

Qualification

Bilingual SpanishBilingual EnglishCustomer service experienceVerbal communicationWritten communicationProblem solving

Required

Ability to successfully complete Life Technical training including classroom exam and phone assessment
Excellent verbal and written communication skills in Spanish and English
Ability to organize and present facts in a clear and concise manner in both speech and correspondence
Ownership mentality
Good voice quality (clarity, tone, etc.)
Reading comprehension
Attention to detail
Decision-making
Confidentiality
Problem Solving
Excellent verbal communications
Excellent written communication
Reasoning
Applied knowledge
Sitting
Speaking
Hearing
Writing
Attendance
Computer
Headset
Webcam
Microsoft Office
Internet systems (web browsers, email, etc.)
Call Center components
High speed internet
PC or laptop with high speed capability

Preferred

Previous customer service experience

Benefits

Day one health, dental, and vision insurance
401(k) Plan with competitive employer match
Vacation, sick, holiday and volunteer time off
Life and disability insurance
Flexible Spending Account & Health Savings Account
Professional development
Tuition reimbursement
Company-sponsored social and philanthropy events

Company

Primerica

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Primerica is a financial services company that offers financial education, products, and services to their clients.

Funding

Current Stage
Public Company
Total Funding
unknown
2010-04-01IPO

Leadership Team

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Glenn J. Williams
Chief Executive Officer
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Tracy Tan
Chief Financial Officer
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Company data provided by crunchbase