Primerica · 2 days ago
Bilingual Customer Service Rep
Primerica is recognized as one of the best places to work and a leader in the insurance industry. The Bilingual Customer Service Rep will respond to client and agent inquiries in both Spanish and English, while ensuring compliance with legal and ethical standards.
ConsultingFinancial ServicesInsuranceLife Insurance
Responsibilities
Answers telephone inquiries from clients and agents in Spanish and English
Protects the company’s authority to do business by complying with legal and ethical standards, policies and procedures
Qualification
Required
Ability to successfully complete Life Technical training including classroom exam and phone assessment
Excellent verbal and written communication skills in Spanish and English
Ability to organize and present facts in a clear and concise manner in both speech and correspondence
Ownership mentality
Good voice quality (clarity, tone, etc.)
Reading comprehension
Attention to detail
Decision-making
Confidentiality
Problem Solving
Excellent verbal communications
Excellent written communication
Reasoning
Applied knowledge
Sitting
Speaking
Hearing
Writing
Attendance
Computer
Headset
Webcam
Microsoft Office
Internet systems (web browsers, email, etc.)
Call Center components
High speed internet
PC or laptop with high speed capability
Preferred
Previous customer service experience
Benefits
Day one health, dental, and vision insurance
401(k) Plan with competitive employer match
Vacation, sick, holiday and volunteer time off
Life and disability insurance
Flexible Spending Account & Health Savings Account
Professional development
Tuition reimbursement
Company-sponsored social and philanthropy events
Company
Primerica
Primerica is a financial services company that offers financial education, products, and services to their clients.
Funding
Current Stage
Public CompanyTotal Funding
unknown2010-04-01IPO
Recent News
2026-01-07
2025-11-20
MarketScreener
2025-11-20
Company data provided by crunchbase