69 applicants

Company

Original Job Post

City of Buckeye · 4 days ago

Business Analyst

Buckeye, AZ

Full-time

Onsite

Mid Level

3+ years exp

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Government Administration

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Responsibilities

Builds and maintains positive relationships with IT and other city staff in support of department and city goals.

Serves as a liaison to City departments and the Information Technology Department in support of the Tyler Enterprise Resource Planning suite and associated third party systems.

Analyzes and designs solutions to business problems which achieve cost-effective results leveraging Tyler Technologies and or Microsoft software suites delivered functionality.

Works with staff and stakeholders to develop technology-driven strategies that address current and future needs. Keeps current on new technology and exposes customers to new tools.

Maintains records of repairs, resolutions, and changes in a work order system.

Creates and maintains documentation related to system operations.

Develops, tests, and implements specifications and requirements for system enhancements.

Manages issues with the product vendor to address problems with delivered functionality. This may include providing documentation, conducting testing or other similar types of activities.

Helps develop project schedules, prioritizes tasks, and meets project schedule requirements.

Assists in providing technical direction and support, including budget projections for current and future software and hardware needs. May prepare and monitor a program budget or price recommendations for the budget regarding computer equipment and systems for a department.

Coordinates, schedules, and performs end-user training of business systems and technologies as necessary to support specific applications including technical procedures and user guides. May conduct presentations, classroom, or individualized training for department users on application functionality.

May assist with grant applications related to information and/or business system technology.

Performs other duties as assigned or required.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Tyler EERPTyler EPLDocument management systemsPublic sectorComputer networksIT security proceduresProject managementEnterprise Resource Planning SystemsFunctional/business analystEstablishingTroubleshootingRevisingFormattingGenerating reportsSolving practical problemsMaking recommendationsSystem analysis Driver’s LicenseProblem-solvingCommunicationTeamworkPrioritizationRelationship-buildingPresentation

Required

Bachelor’s degree in computer science or a related field and three (3) years' experience with automated financial systems.

Experience and/or knowledge in Tyler EERP, Tyler EPL and/or document management systems

Knowledge of business practices within a public sector environment

Knowledge of computer networks and network safeguards, as well as proper IT security procedures

Knowledge of project management principles and practices

Skill in supporting large Enterprise Resource Planning Systems

Skill in working in a functional/business analyst role supporting a large Enterprise Resource Planning System

Skill in establishing and maintaining effective working relationships with employees, municipal officials, service contractors, and the public

Ability to work collaboratively in a team environment

Ability to assess and prioritize multiple tasks, projects and demands

Ability to communicate effectively complex technical instructions in easily understandable terms

Ability to analyze and understand business workflow and computing needs

Ability to troubleshoot and revise the software application to meet the specific business needs of the assigned functional area

Ability to create, compose, and edit written materials and develop and deliver presentations

Ability to process computer data and format and generate reports

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form

Ability to analyze problems and make recommendations for improvements

Ability to listen and communicate effectively with a diverse group of people including users, managers, and vendors to address concerns and recommend alternatives

Ability to make oral and written presentations of system analysis and design considerations in a clear, concise, and non-technical manner using proper sentence construction and grammar

Ability to work after hours, including evenings, weekends, and holidays as required

Must possess and maintain a valid Arizona Driver’s License