City of Sunnyvale · 4 days ago

Applications Analyst II

Sunnyvale, CA

Full-time

Onsite

Mid Level

3+ years exp

Wonder how qualified you are to the job?

Maximize your interview chances

CommunitiesGovernment

Comp. & Benefits

Insider Connection @City of Sunnyvale

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Installs, upgrades and supports application systems, interfaces, queries, database, scripting activities and business intelligence/reporting solutions to achieve optimum performance in accordance with the IT Service Level Agreement (SLA).

Completes service requests in a timely manner and provides support to end users; guides and assists others in completing service requests.

Troubleshoots, upgrades, or configures application, database or reporting systems to determine cause(s) or failure and resolves problems, to include cybersecurity issues.

Documents, develops, codes, tests, and debugs applications and interfaces.

Documents and develops extract, transform, load (ETL) processes to ensure accessibility of data from business systems for reports or use by other systems.

Ensures systems and applications, including the City's Internet and Intranet, are patched and kept current on all security patches and upgrades.

Assists in the development and execution of preventive maintenance programs identifying weaknesses of current systems to determine critical application, reporting or system issues, including cybersecurity.

Communicates clearly and concisely, both verbally and in writing.

Assists in the creation of operational procedure manuals.

Sets timelines and expectations for tasks within project plans.

Reviews product documentation and release notes to make installation recommendations, ensuring functional compliance and vendor support.

Designs and develops reports against Configured Off the Shelf (COTS) and Software as a Service (SaaS) system databases utilizing available standard reporting tools.

Coordinates end-user support for and writes user tests and test scripts.

Plans, designs and recommends application systems, interfaces, queries, database, scripting activities and business intelligence/reporting solutions to achieve optimum performance in accordance with the IT Service Level Agreement (SLA).

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Technology CertificateComputer ApplicationsWeb TechnologiesComputer Information SystemsApplication DevelopmentDatabase DesignProgrammingTechnology Project ManagementAssociate's DegreeBusiness Information SystemsComputer ScienceSoftware Information SystemsProject Management Professional (PMP)Program Management Professional (PgMP)Professional in Business Analysis (PMI-PBA)Agile Certified Practitioner (PMI-ACP)Certification in Capability in Business Analysis (CCBA)Oracle Certified Professional (OCP)Microsoft Certified Solutions Associate (MCSA)Capital Asset Pricing Model (CAPM)Risk Management Professional (PMI-RMP)Project Scheduling Professional (PMI-SP)SQL CertificationCertified Business Analyst Professional (CBAP)Public Sector ExperienceComputer System DevelopmentCBAP CertificationITIL CertificationProgramming Languages Certification

Required

A Technology Certificate from an accredited college, university, or trade school in information technology, computer applications, web technologies, computer information systems, application development, database design, programming, technology project management or closely related field AND three years of experience in any one of the focus areas; OR

An Associate's degree or completion of 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or closely related field AND two years of experience in any one of the focus areas; OR

A Bachelor's degree or completion of 120 semester or 180 quarter units from an accredited college or university with concentration in computer science, information technology, engineering, informatics, web science, business information systems or closely related field; AND one year of experience in any one of the focus areas; OR

At least one of the following certifications: Project Management Professional (PMP), Program Management Professional (PgMP), Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), Microsoft Certified Solutions Associate (MCSA), Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI-RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate; AND three years of experience in any one of the focus areas.