Power Factors · 5 days ago

Director, UX

Vermont, United States

Full-time

Remote

Director

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Responsibilities

UX strategy that delivers a cohesive customer experience where consistency is valued by customers and differentiation where offerings require unique experiences to win in the market.

Build a world-class design culture where the best, brightest and hungriest product designers want to join, learn, and do their best work.

Vision and conceptualization for how design will differentiate us from the competition. Collaborate with Product Management and Product Marketing on market and customer research collection and utilization in development as well as ensuring product launches go well and are clearly aligned with customer needs.

Hire and develop an amazing team passionate about our mission.

Qualification

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UXB2B SaaSUser ResearchProduct DevelopmentBudget ManagementGlobal Team ManagementGo-to-market StrategyMetrics AnalysisLeadershipCollaborationCommunicationStrategyTeam Development

Required

Has led UX teams to deliver great products and services and partnered with leaders of other functions including across product management, product operations, product marketing, data science and engineering.

The successful candidate has experience leading leaders of leaders.

Deep understanding of B2B SaaS product development and the ability to effectively collaborate.

Understands and is familiar with modern practices regarding user research and human-centered design.

Proven ability to create a compelling strategy and story and translate it into execution that delivers results within budget.

Ability to develop, inspire and align teams located across the globe including cross-functional teams.

Shared accountability for experience and go-to-market outcomes, including usage metrics and retention.