200+ applicants

Company

Original Job Post

McGraw Hill · 2 days ago

Program Manager

United States

Full-time

Remote

Senior Level

$105K/yr - $125K/yr

7+ years exp

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E-LearningEdTech

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Responsibilities

Facilitates delivery of large cross-team programs by driving commitments to completion on time and with quality. Includes facilitating project initiation, tracking milestones, solving risks, and managing dependencies from development through testing and release.

Ability to work out complex dependencies and escalate issues across impacted projects, programs, and teams up and down the chain as necessary.

Can drive scaled agile planning and execution methodologies for teams or projects that require it.

Partner closely with product and engineering leadership to provide guidance and leadership across multiple platform teams. May run meetings that span multiple teams to bring alignment across the platform, such as platform-wide demos.

Champion agile methodologies throughout the development process and adherence to the SDLC. Coach on agile practices within assigned programs.

May act as scrum master to 1-2 teams. Ensure appropriate ceremonies occur with valuable outcomes. Drives continuous team improvement.

Ensures projects follow the SDLC including a prioritized backlog, documented delivery plan, iteration 0, and dependency identification.

Own and manage communication plan across the program. Can communicate clearly and articulately to both senior leadership and agile teams.

Ensure transparency and buy-in on key decisions. Proactively removes impediments to ensure successful delivery of team commitments. Drives issue resolution and risk mitigation.

Ensures customer support is appropriately prioritized and SLAs are honored.

Assists with Product Operations requests (rostering, metrics, reporting, etc).

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Software developmentEd techAgile project managementProject timelinesScope managementStakeholder managementProduct managementQuality assuranceCross-disciplinary understandingMatrix structureProblem-solvingHard-workingSelf-motivatedWell-organizedAble to prioritize tasksWork well under pressurePositive attitudeCollaborativeOpen communicationFlexibleAdaptableLeadershipNegotiationConflict managementCritical thinkingGrowth mindsetOpen to changeCapable of influenceScaled AgileSmartsheet

Required

In depth knowledge of software development and adoption, ideally in Ed Tech.

Agile project management experience required, demonstrated by a minimum of 7 years with progressively increasing responsibility including managing project timelines and scope to meet business requirements.

Self-motivated and well-organized; able to prioritize tasks and work well under pressure.

Ability to work with a wide group of stakeholders in a positive and collaborative manner.

Ability to travel on occasion and work in Eastern time zone.

Open style of communication to foster efficient flow of ideas and build consensus across the project.

Cross-disciplinary understanding of product management, software development, and quality assurance.

Flexible and adaptable to tools and ways of working.

Demonstrated skills in leadership, negotiation, conflict management, collaboration, organizational and critical thinking.

Capable of communicating with a wide audience of individuals.

Growth mindset, adaptable, and open to change, with a positive attitude and interest in improving over time.

Capable of influence in a matrix structure where authority may lie elsewhere.

Experience as a scrum master.

Preferred

Certified Scrum Master (CSM) certification or PMI Agile Certified Practitioner (PMI-ACP) certification is a plus.

Scaled agile experience and/or certification a plus.

Familiarity with Smartsheet, JIRA, Confluence, Slack a plus.

Benefits

Medical benefits

Annual bonus plan

Company

McGraw Hill

Glassdoor

3.8

We are a leading global education company that partners with millions of educators, learners and professionals around the world.

Founded in 1888

New York, New York, USA

1,001-5,000 employees

http://www.mheducation.com

H1B Sponsorship

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