Operations Quality Analyst @ Independence Pet Group | Jobright.ai
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Independence Pet Group · 3 days ago

Operations Quality Analyst

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Responsibilities

Performs audits that may include reviewing licensure for adjusters, producers, company, policy fulfillment, listening to customer service calls, claims, and other audit functions, as assigned.
Creates reports on audit results and provides recommendations to fix issues.
Provides risk analysis of data and change management issues.
May create testing scenarios for new product rollouts, regulatory changes, audit fixes, etc.
May perform user acceptance testing on administration platforms and company and/or external websites, including post-production quality checks.
Performs other duties and responsibilities as assigned.

Qualification

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AuditRisk AnalysisData AnalysisChange ManagementReport WritingTesting ScenariosUser Acceptance TestingQuality ChecksProblem-SolvingCommunicationAttention to Detail

Required

Performs audits that may include reviewing licensure for adjusters, producers, company, policy fulfillment, listening to customer service calls, claims, and other audit functions, as assigned.
Creates reports on audit results and provides recommendations to fix issues.
Provides risk analysis of data and change management issues.
May create testing scenarios for new product rollouts, regulatory changes, audit fixes, etc.
May perform user acceptance testing on administration platforms and company and/or external websites, including post-production quality checks.

Benefits

Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short-term and long-term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company-wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)

Company

Independence Pet Group

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Independence Pet Group is an integrated, full-stack pet insurance platform.

H1B Sponsorship

Independence Pet Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (3)

Funding

Current Stage
Late Stage
Total Funding
$55.59M
2023-11-15Private Equity· $55.59M

Leadership Team

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Chip Aubry
Chief Technology Officer
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David Martin
Vice President Of Strategic Partnerships
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Company data provided by crunchbase
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